Philippines Job Openings

DHL Express
Field Sales Executive (Cebu)
FULL TIME
October 31, 2024
Responsible for the revenue generation from a geographically assigned sales territory (or business portfolio), by servicing and retaining existing customers and targeting at new business opportunities.
YOUR TASKS:
- Manage a portfolio of customers and potential customers via personal sales visits, using face to face contact to provide service solutions to the customer.
- Act as the customers’ main point of contact, by liasing closely with the relevant departments within DHL to ensure that their queries, problems or issues are dealt with appropriately.
- Work as a customer contact with the user departments in key account customers, feedback the user situation to National Customer Channel for the formation of account strategy.
- Produce information for management necessary to evaluate performance vs. key performance indicators.
- Ensure co-operation with other members of the sales team and throughout the sales force.
- Ensure that all customer issues relating to customer service, service recovery and credit control are coordinated and managed through the relevant DHL departments.
- Meet regularly with Sales management to evaluate the personal sales plan/strategy so as to ensure that the required revenue and shipment results can be achieved.
- Develop a working relationship with the relevant support departments e.g. Operations, to ensure they are kept up to date with all issues relating to customers. All non-sales activities or diversionary activities should be handled by Sales Admin Support or Customer Support Executives
- Exhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy.
- Analyzes and resolves complex cross-functional issues.
- Well-developed relationship skills and ability to network with multiple levels of an organization and other business units.
- Excellent Presentation skills.
- Excellent Communication skills, spoken and written.
- At least 3 years of experience in Sales.
- Educational attainment, at least Bachelor's or equivalent
- Strong career support in an international environment.
- Great culture and colleagues.
- Multifarious benefit programs.
We look forward to receiving your application!
Posting Legal Entity DHL Express (Philippines) Corp.
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