MRF:

Is This YOU? Then We Want to Meet You!

• You have over 2 years of experience in customer service and are passionate about delivering great support.
• You’re proficient in using platforms like Front and Aircall, and you can handle multiple tasks seamlessly without missing a beat.
• You have excellent attention to detail and the decision-making skills needed to solve problems efficiently.
• You’re adaptable and can handle diverse customer needs with a positive and professional attitude.
• You’re a quick learner who’s always up for a challenge and thrives in a fast-paced environment.

If this sounds like you, then you’re just who we’re looking for to join our team!

Who We Are:

At LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.

Your Mission Will Be To:

The objective of the Client Success Manager role is to enhance operational efficiency by effectively managing multiple tasks, vendors, and client relationships as the business scales. This position is dedicated to ensuring that all projects and tasks are executed seamlessly, fostering clear communication and accountability among stakeholders. The ideal candidate will leverage strategic vendor partnerships and implement robust project management techniques to maintain alignment and drive progress, ultimately contributing to client satisfaction and the overall growth and success of the company.

Client Engagement: Foster strong relationships with clients to understand their needs and ensure satisfaction.

• Technical Project Management: Lead projects from inception to completion, ensuring timelines and deliverables are me.
• Vendor Coordination: Manage relationships with strategic vendors, ensuring alignment and effective collaboration.
• Digital Marketing Expertise: Leverage knowledge in digital marketing to support campaigns and initiatives.
• Reporting and Analysis: Monitor project progress and vendor performance, providing insights and recommendations.
• Account Management: Oversee client accounts, ensuring all tasks are completed efficiently and effectively.
• Internal Collaboration: Work closely with internal teams to facilitate communication and streamline operations

• Strong project management skills
• Excellent communication and interpersonal abilities
• Experience in vendor management and coordination
• Knowledge of digital marketing strategies
• Ability to analyze data and report findings effectively
• Proactive approach to problem-solving

• 
  Important Criteria from Client:
• White Glove Customer Service
• Proficient in Go High Level

Ready to join a team that values your problem-solving skills and customer-centric mindset? We can’t wait to meet you!

Click Here - Your First 30-60-90 Days at LTVplus: What to Expect

Note: Only shortlisted candidates will be contacted