Philippines Job Openings

Bill Gosling Outsourcing

Full Time Customer Service Representative (18982)

Taguig

FULL TIME

November 1, 2024

Amazing organizations don't just happen! Help create the future of our growing company, where our diverse talent and culture provide the competitive advantage to help Bill Gosling Outsourcing and its flock win big.
We are currently hiring Customer Service Representatives and Collections Agents to add to our Team!
We accept walk-in candidates come and visit our Recruitment Hub at 15F Two World Square, Upper Mckinley Hills, Taguig City.
WHY WORK WITH US

Get as much as of Php 24,000 ++ monthly
Competitive allowances and incentives
Performance based incentives
Night Differential Rate
HMO for you and your 2 dependents
Life Insurance package
Vacation and Sick time offs
Anniversary Leave
Birthday Leave
Emergency Loan Assistance
Dental Coverage
Wellness Activities and Mental Health Awareness
Monthly Engagement Activities (in office games, competitions and prizes)
Amazing work culture where you can learn and grow

YOU WILL:

Help customers with complaints and questions, give customers information about products and services
Ensure to deliver BGO and client metrics and expectations on a regular basis.
Ensure customer satisfaction and provide professional customer support
Update customer files with appropriate information and ensure information being placed in customer files follow regulatory, client specific, and corporate guidelines
Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable and/ or supports to update customer’s account information
Champion company core values and other company programs
Other duties as assigned

ABOUT YOU

You enjoy talking to people on the phone
You are empathetic, a good listener, and want to help others
Have a desire to grow and drive your career forward
for SHS Graduates must have at least 1 year BPO experience handling international account
2nd year college undergraduate or Degree holders, no experience required

WHERE ARE WE
We have offices across the Globe – Canada, Philippines, Costa Rica, UK, US, Trinidad & Tobago, and India – please visit our website for additional information
CHECK US OUT FOR YOURSELF
Twitter & Instagram: bgocareers
Facebook: Bill Gosling Outsourcing PH
Website – https://www.billgosling.com/careers
Apply now and wait for our recruiters to contact you or you may contact us at recruitment.ph@billgosling.com or (+63) 917-512-2455 (BILL)
Job Type: Full-time
Pay: Php18,000.00 - Php24,000.00 per month
Benefits:

Paid training

Schedule:

8 hour shift

Supplemental Pay:

Overtime pay
Performance bonus

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