Philippines Job Openings
Sapient Philippines Hub
Night Shift/Graveyard Shift - Technical Support Specialist - Up To 28k Pay
FULL TIME
October 10, 2024
Position Overview:
Responsible for providing exceptional customer service and technical assistance to customers via phone, email, and chat.
Job Responsibilities:
- Answer incoming calls, emails, and chat requests from customers seeking technical assistance.
- Diagnose and troubleshoot technical issues related to hardware, software, and network connectivity.
- Provide customers with accurate information about product features, capabilities, and limitations.
- Participate in knowledge-sharing sessions to improve team efficiency and customer satisfaction.
- Follow company policies and procedures to ensure compliance with industry standards.
- Competitive Salary: Up to 25k Pay
- Opportunity for rapid career growth for Top Performers
- HMO with 2 free beneficiaries on Day One
- Shift Schedule (Day shift/Mid shift/Night shift)
- Pioneer, Non-voice, and Easy Accounts Available
- Free Coffee and Biscuits in the office
- Retirement/Life Insurance for Qualified Staff
- Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.
Job Type: Full-time
Pay: Php18,000.00 - Php28,000.00 per month
Benefits:
- Additional leave
- Free parking
- On-site parking
- Paid training
- Pay raise
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- 13th month salary
- Bonus pay
- Commission pay
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