Philippines Job Openings
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Sapient Philippines Hub
No BPO Experience - Non-voice Account
Marikina City
FULL TIME
October 7, 2024
Position Overview:
This role involves handling customer inquiries, providing information, resolving issues, and ensuring customer satisfaction without the need for voice communication.
Job Responsibilities:
- Assist customers with account-related inquiries, including billing, technical support, product information, and service requests.
- Identify, troubleshoot, and resolve customer issues using provided resources and tools.
- Provide feedback on recurring issues and suggest improvements to enhance the customer experience.
- Ensure compliance with regulatory requirements, industry standards, and call center best practices.
- Competitive Salary: Up to 25k Pay
- Opportunity for rapid career growth for Top Performers
- HMO with 2 free beneficiaries on Day One
- Shift Schedule (Day shift/Mid shift/Night shift)
- Pioneer, Non-voice, and Easy Accounts Available
- Free Coffee and Biscuits in the office
- Retirement/Life Insurance for Qualified Staff
- Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.
Job Type: Full-time
Pay: Php18,000.00 - Php28,000.00 per month
Benefits:
- Additional leave
- Free parking
- On-site parking
- Paid training
- Pay raise
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- 13th month salary
- Bonus pay
- Commission pay
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