· Answering inbound phone calls in a professional and helpful manner
· Greeting customers/visitors in a prompt and friendly fashion.
· Providing outstanding service to customers/visitors – either over the phone or in person.
· Assisting customers or caller by providing information, answering questions, and/or directing calls/inquiries as necessary.
· Identifying and/or escalating issues for resolution.
· Building rapport with customer by displaying an engaging, kind, and helpful attitude.
· Manages meeting room requests and Pantry Attendant.
· Completing calls or transactions in a manner that maintains quality and quantity.
· Making outbound phone calls in response to any inquiries, questions, or other follow-up.
· Performing data entry into a computer system, program, or database.
· Receiving, sorting, and routing mail or other inter-office communication.
· Maintaining a neat and clean lobby/reception area for visitors.
· Manages the cleaning and messenger services.
· Providing any other support as needed to teams, departments, managers and other staff.
QUALIFICATIONS
· Must be living near area of assignment
· Computer literate
· With pleasing personality
· Exudes leadership capabilities
· College Level
· Can multi-task
Job Type: Full-time
Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Receptionist: 1 year (Preferred)

Language:

• English (Preferred)