✅ROLE: Team Lead - BPO
Location: Cebu city, Philippines.
✅ Salary: PHP PHP 35,000 max basic
✅ Project: Call center
✅ Joining Date: 19th September 2024.
✅ Headcounts: 7
✅ Must Have: Must have Minimum of 2-3 years of experience in a call center environment, with at least 1year in a supervisory or leadership role.
✅Key Responsibilities:
1. Team Management
2. Performance Monitoring and Reporting
3. Coaching and Development
4. Quality Assurance
5. Customer Service Excellence
6. Operational Efficiency
7. Compliance and Reporting
Qualifications:

• Education: Bachelor's degree in Business Administration, Management, or a related field preferred; Undergrad - 2 years of college education in any field.

Work Environment:

• Fast-paced call center environment.
• May require flexibility to work in shifts, including evenings, weekends, and holidays.

Job Type: Full-time
Pay: Php34,000.00 - Php35,000.00 per month