Philippines Job Openings
Sapient Philippines Hub
Up To 28k Pay - Chat Support Account - Newbie Friendly
Taguig
FULL TIME
November 1, 2024
Position Overview:
Responsible for handling multiple customer inquiries simultaneously, resolve issues promptly, and contribute to a positive customer experience.
Job Responsibilities:
- Engage with customers through online chat platforms, responding to inquiries and providing accurate, timely information.
- Escalate unresolved issues to the appropriate department or supervisor in accordance with company policies.
- Maintain up-to-date knowledge of company products, services, policies, and procedures to provide accurate information to customers.
- Stay informed about industry trends, best practices, and emerging technologies in customer service and chat support.
- Participate in team meetings, training sessions, and performance evaluations.
- Competitive Salary: Up to 28k Pay
- Opportunity for rapid career growth for Top Performers
- HMO with 2 free beneficiaries on Day One
- Shift Schedule (Day shift/Mid shift/Night shift)
- Pioneer, Non-voice, and Easy Accounts Available
- Free Coffee and Biscuits in the office
- Retirement/Life Insurance for Qualified Staff
- Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.
Job Type: Full-time
Pay: Up to Php28,000.00 per month
Benefits:
- Additional leave
- Free parking
- On-site parking
- Paid training
- Pay raise
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- 13th month salary
- Bonus pay
- Commission pay
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