Job Description:
A Waiter/Waitress main responsibility is to ensure that customers have an enjoyable dining experience. A Waiter/Waitress should have excellent customer service skills, should greet customers in a polite and friendly manner, provide them with menus, and suggest seasonal specials. They also are the point of contact for bills and should perform several front-of-the-house duties such as cleaning the tables after customers dine in.
The duties and responsibilities of a Waiter/Waitress are but not limited to:
- Greeting customers as they settle down and introducing them to the menus
- Taking the customers’ orders and delivering them to the kitchen staff for preparation
- Confirming that the food items match the orders and delivering them at the tables
- Inquiring if the customers are satisfied, giving bills and processing payments
- Working with kitchen staff to ensure that orders are completed according to request and on time
- Maintaining the cleanliness of the area
- Ensuring that the operational procedures and hygiene meet food safety standards and regulations
- Attending regular meetings with the Restaurant and Kitchen Manager to find out about menu changes and menu specials
- All other tasks that may be assigned
Skills and Qualifications:
A qualified Waiter / Waitress needs a strong set of skills that ensure teamwork and organization in the kitchen. Candidatesshould have the following qualifications:
- Completion of at least a two-year Vocational or Associate Degree
- At least one year of Waiter / Waitress / Server experience in a Restaurant or Hotel Chain
- Excellent customer service skills, knowledge and ability to work as part of a team
- Strong organization and active listening skills
- The ability to work standing for most of the day
- Exceptional time management skills
- Willing to work on shifting schedule and on holidays
Job Types: Full-time, Fresh graduate
Benefits:

• Additional leave
• Health insurance
• Opportunities for promotion

Schedule:

• Shift system

Supplemental Pay:

• 13th month salary
• Overtime pay
• Tips