Your Responsibilities:

• Manage Customer Accounts and Returns:
• Monitor customer accounts to identify overdue payments and overdue returns.
• Maintain accurate records of all credit transactions.
• Accounting:
• Monitor the pre-billing approval.
• Ensuring that the invoices related to various partners are issued/received on time.
• Credit Risk Assessment:
• Conduct credit checks and assess the creditworthiness of new and existing customers.
• Set and adjust credit limits based on risk analysis.
• Communicate with debt collection agency
• Debt Collection:
• Implement effective collection strategies to recover outstanding debts.
• Communicate with customers/vendors via phone, email, and letters to secure payment.
• Policy Implementation:
• Develop and enforce credit control policies and procedures.
• Ensure compliance with company policies and legal regulations.
• Reporting and Analysis:
• Prepare regular reports on credit status, outstanding debts, and collection activities.
• Analyze data to identify trends and recommend improvements.
• Maintain cash collection metrics.
• Collaboration:
• Work closely with the sales, customer service and purchasing teams to resolve customer queries.
• Coordinate with legal departments on complex debt recovery cases.
• Software implementation:
• Fully involved in the implementation of cash collection software.

More About You:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Strong understanding of credit control principles and accounting practices.
• Proficiency in financial software and Microsoft Office, especially Excel.
• Excellent analytical and problem-solving skills.
• Strong interpersonal and communication skills.
• High level of accuracy and attention to detail.
• Ability to work under pressure and meet tight deadlines.
• Knowledge of relevant legal regulations and compliance standards.

Bonus points:

• Minimum of 3-5 years of experience in credit control, accounts receivable, or a similar role.
• Familiarity with accounting software such as Quick Books.
• Experience in conducting credit risk assessments and implementing collection strategies.
• Background in a fast-paced, dynamic industry, especially E-commerce or digital marketing is a plus.