The position

Looking for a role where you can unfold your comprehensive administration expertise with focus on splendid customer experience and further innovative process development?
If you call yourself a digital native, are good in communications and aiming for continuous improvements then HR Learning Services is your place to be!

Tasks & responsibilities

As a HR Learning Services Specialist you are participating in the transition of HR Learning Services processes from Germany to Poland and ramp-up activities while ensuring high-quality service provision, operational readiness and compliance from day one.
Additionally your responsibilities will be:

• You are responsible for the administrative end-to-end processing and the professional support in the area of HR Learning Services, taking into account the legal and operational agreements and other applicable arrangements.
• You are independently processing the recurring learning services portfolio from training management assigned to you, promotions to rollouts while continuously focusing on potential areas of improvement and customer experience excellence.
• With your strong communication skills together with your social and technical competencies also in matters with high complexity, you are ensuring a splendid customer experience when advising customers and working with stakeholders or other internal or external business partners.

About our future employee

• Min. 2 years of professional experience in the HR administration, event management area, Bachelor’s degree or similar study helpful (learning operations/T&D experience as a big asset)
• Distinct empathy, team spirit, accountability, and service orientation
• You should speak German (min. C1) & English (min. B2) languages
• Experience in process optimization and project work together with an open networked mindset and great organizational skills
• Expertise working with Service Now, Learning Management System (SAP), Learning Experience Platform (Degreed) and MS Office would be beneficial