We're looking for Customer Service professionals to join our client's team in the beautiful Portugal!
What you'll do:

• Provide the highest level of support to our customers via phone and email on a range of issues;
• Give accurate, valid and complete information by using the right procedures;
• Be the owner of the customer query and ensuring a timely resolution and response;
• Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner;
• Meet and exceed our customer service quality goals, compliance regulations and productivity targets;
• Create amazing customer experience that people value and we are proud of;
• Be responsible to follow the direction of management and provide feedback

What's the offer:

• Work from home possibility.
• Health Coverage and Private Health Care.
• Attractive Salary package.
• Relocation support package for candidates abroad Portugal.

What we're looking for:

• C2 level of at least one of these languages: Hebrew, Turkish, Polish, Hungarian, Latvian, Ukrainian or Russian.
• English B2
• Ability to resolve customer concerns and create a seamless customer experience.
• Self Sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices.
• Ability to walk customers through complex procedures from start to finish.
• EU Citizenship / Residence card

Don't miss this incredible opportunity! Apply now!
Job Type: Full-time
Pay: 1,200.00€ - 1,800.00€ per month
Ability to commute/relocate:

• Lisboa, Distrito de Lisboa: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Application Question(s):

• Do you have EU Citizenship or Portuguese residence? Which one?
• Which language(s) are you proficient (C2)?

Language:

• English B2 (Required)