We're looking for French speaking Customer Service Advisors to join our client's team in the beautiful Portugal!
What you'll do:
Provide the highest level of support to our customers via phone and email on a range of issues;
Give accurate, valid and complete information by using the right procedures;
Be the owner of the customer query and ensuring a timely resolution and response;
Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner;
Meet and exceed our customer service quality goals, compliance regulations and productivity targets;
Create amazing customer experience that people value and we are proud of;
Be responsible to follow the direction of management and provide feedback
What's the offer:
Health Coverage and Private Health Care.
Attractive Salary package with performance bonus.
Relocation support package for candidates abroad Portugal.
What we're looking for:
French C2
English B2
Ability to resolve customer concerns and create a seamless customer experience.
Self Sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices.
Ability to walk customers through complex procedures from start to finish.
EU Citizenship / Ressidence card / Manifest of interest (some clients)
Don't miss this incredible opportunity! Apply now!