Portugal Job Openings

Itransition

Customer Success Manager

August 22, 2024

Description
We're searching for skilled 100% Remote Customer Success Managers / Account Managers in Poland and Portugal to become part of our international IT consulting team
office remote Poland Portugal
Requirements
  • +3 year of work experience as a project manager or account manager on IT Consulting or software development environment
  • Positive and negative IT project management experience
  • Knowledge of principles of Agile software development and methodologies
  • Experience in running multiple IT projects simultaneously, time management and prioritizing skills
  • Understanding of principles of resource management and team interaction, partner with customers and production team members to align project goals and objectives
  • Experience in customer relationships building
  • Experience in IT services sales, drafting proposals as well as contract negotiations with customers
  • Strategic thinking and able to solve long term difficulties
  • Knowledge in Jira, Confluence or other agile tools
  • Great command of English, for both speaking and e-mailing
  • Advanced level of English is a must
Nice to have
Responsibilities
  • Facilitating work of account teams: tasks within the process of account management
  • Executing account plans and meeting account targets as well as overseeing this process
  • Building and developing customer relationships, customer expectations management and negotiations
  • Growing business with existing clients. Long-term this is not a sales position per se
We offer
  • Projects for such clients as Pay Pal, Wargaming, Xerox, Philips, Adidas and Toyota
  • Competitive compensation that depends on your qualification and skills
  • Career development system with clear skill qualifications
  • Flexible working hours aligned to your schedule
  • Options to work remotely
  • Corporate medical insurance covering services of private and public medical centers
  • English courses online
  • Corporate parties and events for employees and their children
  • Internal conferences, workshops and meetups for learning and experience sharing
  • Gym membership compensation
  • 5 days of paid sick leave per year with no obligation to submit a sick-leave certificate
Any questions?
Alexia
hh@itransition.com
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