• Ensuring strategic alignment of the Training department with CHANEL’s business goals.
• Collaborate with other departments to identify training needs and ensure alignment with overall business objectives.
• Foster a culture of continuous learning and professional development within the organization.
• Have a thorough knowledge and understanding of all company products, services, and procedures.
• Train internal and external stakeholders on all CHANEL products and new offerings.
• Train Internal Stakeholders on CHANEL services aligned with our Customer Experience guidelines.
• Identify and assess future and current Training needs with Internal & External Stakeholders.
• Prepare individual Training plans for Internal & External Stakeholders.
• Implement the annual Training Plan and Calendar.
• Maintain a keen understanding of Market trends, developments and best practices and pass them on to Internal & External Stakeholders.
• Oversee the logistics of training events, including scheduling, venue arrangements, and resource allocation.
• Develop new educational tools, training sessions, workshops and adapt them to the needs of each Stakeholder.
• Develop content for various E-Learning platforms and implement the E-Learning plan by creating and executing an optimal strategy.

• Analytical and critical thinker.
• Excellent communication and interpersonal skills.
• Continuous learning.
• Teamwork & Agile.
• You are details oriented, proactive, dynamic and very well organized with capacity to adapt to a fast-moving environment Flexible.
• Decision-making.
• Priorities management & multi-tasking.
• Skilled in Pack Office especially Excel, PPT and Adobe.
• Language skills: Portuguese and English (spoken and written).

• Prepare and manage the annual Training budget ensuring that the budget is strictly adhered to and that all costs are controlled.
• Manage HQ Stakeholders to ensure that Global strategy is implemented locally.
• Prepare Training reports and presentations for internal and external Stakeholders.
• Monitor and evaluate training program’s effectiveness, success and ROI.
• Analyze training metrics and feedback to report on the impact of training initiatives and make data-driven recommendations for improvement.
• Proven experience applying Make Up & Skin Care techniques
• Previous working experience in training as a Training Manager for at least 5 years
• BS degree in Education or another relevant field such as Management.
• Availability to travel with personal vehicle.

• Opportunity to work with one of the most well-known luxury Global brands with a wealth of heritage
• Join a diverse and dynamic team in a unique workplace.
• Continuous training and skill development by CHANEL's in-house trainers.
• Competitive salary and benefits.