Portugal Job Openings

Vision-Box

Hardware Technical Writer HQ

Lisbon

November 18, 2024

The Vision-Box World…
Join us on our exciting journey and become part of our innovative future!
At Vision-Box, you are empowered to be innovative, creative and hands on. You will need energy and drive to help us reach our goals and will be rewarded with opportunities to grow and develop your career with us. We want motivated people who can think on their feet, who will take accountability and who want to make a difference and not just make up the numbers.
We have changed the way passengers travel through airports and travel hubs around the world and are driving the next phase of global innovation in biometric automation. We develop state-of-the-art user-centric citizen touchpoints, custom front-end applications and collaborative orchestration software, delivering premium customer experiences and high quality services to our customers.
As a partner to prestigious Governments, Airports, and Airlines around the world, we enhance citizen services and traveller experiences. We establish identity through high-performance enrolment, verification and authentication by enabling multi-directional data transactions and creating actionable intelligence.
We have delivered over 5,000 identity enrolment solutions in every continent across the globe, enabling access to robust identity schemes and the use of automated systems for hundreds of millions of citizens and passengers every year.

As a Hardware Technical Writer, what are you going to do?

Work closely with the engineering team, production and technical support and write clear and understandable documents explaining the equipment maintenance and installation procedures.

Proofread and edit documentation to ensure consistency of language and style, as well as the correct application of document templates;
Provide input on documentation design, templates and implementation;
Produce screenshots, flowcharts, and other graphics;
Attend and actively contribute to scrum team meetings;
Comply and assure compliance with the rules and procedures of Health, Safety & Environment and report any non-conformity detected in this area;
Comply and assure compliance with the rules and procedures of the Quality Management System and other Management Systems that the company may adopt;
Ensure the confidentiality of the information available within the scope of the activity, as contractually defined.

What are the skills and professional experience we’re expecting from you?

Ability to write documentation to different audiences - users, maintenance technicians, installation technicians;
Ability to explain complex concepts understandably and clearly;
Ability to deliver high-quality documentation paying attention to detail;
Excellent written and spoken English (C2 level). Understand the differences between British and American English;
Ability to explain complex maintenance procedures and prepare the drawings for step-by-step guides;
Knowledge of how to prepare 2D drawings from 3D files for maintenance and installation documents;
Ability to read electric schematics.

Some of the cool reasons to work with us:
Founded in Portugal and with a purpose-built headquarters in the vibrant capital of Lisbon, we have over 21 years of highly specialized experience, delivering cutting edge technology to Airports, Airlines, and Governments;
Recognized in the market as leaders in innovation, we’ve won awards in all parts of the globe. We want people who can make a real impact;
We’re a full-stack technology company working with the latest technologies. With in-house Product Design and mechanical engineering through to Front End UX/UI, Big Data, and virtualization, we bring together specialists with the sharpest minds to deliver smart and disruptive solutions to our customers;
We’ve grown rapidly in the last 10 years and offer opportunities to travel to some of the world’s most exciting places. Projects around the world like in Sydney, Milan, New York, Helsinki, Toronto, Aruba, and Dubai mean your experience can be truly global.

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