Portugal Job Openings
GentleWay
HOMEOFFICE/ REMOTO/ ITALIAN / Streaming Service - inizio 09/10
Lisbon
FULL TIME
August 27, 2024
- Possible start on 09/10
- Remote work from districts: Castelo Branco, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro
- Working schedule: Monday to Sunday (8:00 -21:00), 8h/day, 40h/ 5 days per week,
- 2 rotational days off
- We offer training is is provided at the beggining of work
- Recruitment process 100% online
Our client is at the forefront of the entertainment industry, crafting and delivering captivating content across film, TV, and digital platforms. With a dynamic mix of genres and styles, it speaks to audiences of all backgrounds. Drawing from a legacy of iconic franchises and cutting-edge creations, the Company is a beacon of innovation, constantly pushing boundaries to captivate global audiences.
Your responsabilities:
- Assist Italian Speaking Customers through the various channels regarding queries about subscription, invoicing, technical troubleshooting.
- Provide account and application support to Customers namely with regards to software functionality.
- Provide accurate and real-time responses to the customers inquiries.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- You speak Italian in proficiency
- Intermediate English level (at least B2)
- You already live in Portugal
- Self-motivation and a collaborative spirit to thrive in our dynamic team.
- Possible start on 09/10
- Working schedule: Monday to Sunday (8:00 -21:00), 8h/day, 40h/ 5 days per week,
- 2 rotational days off
- Remote from districts: Castelo Branco, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro
- Full time employment, 6 months fixed-term renewable contract
- Private Health insurance with a dental plan (after 6 months of the contract)
- Training is provided at the beginning of the work
- 1000€ gross x 14 month (it's on average 1166€ x12 months) -basic salary
- up to 100€ gross performance bonus/month
- meal allowance: 7,23€ NET/day in a voucher card (approx 145€ NET/month)
- 20 €/month - Transport allowance
Include a valid e-mail address and telephone number in your CV and the recruitment process can start smoothly!
*By applying for this job offer, you agree to our privacy policy and consent to the processing of your personal data and sharing it with the client proposing this job offer.
Contratto di lavoro: Tempo pieno
Retribuzione: 1.044,00€ - 1.164,00€ al mese
Domande di preselezione:
- Your current location:
- When is the closest possible date to start for you?
- If we decide to continue your application, you will receive from our client an invitation to a HARVER assessment. Is it okay for you to complete it?
- Your email and phone number are mandatory to proceed your application in this recruitment, please leave it here:
- This offer is related to our client Concentrix+ Webhelp Lisbon. Are you okay with continuing with your application?
- Italiano min C2 (Obbligatorio)
- inglese min B1 (Obbligatorio)
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