Portugal Job Openings

CBT
Italian Customer Support Advisors - Lisbon
Lisbon
FULL TIME
October 8, 2024
Position: Italian Customer Support Advisor
Location: Lisbon, Portugal
Type: Full-time, On-site
Key Responsibilities:
- Provide excellent customer service and technical support to Italian-speaking customers via phone, email, and chat.
- Resolve customer inquiries, concerns, and issues in a professional and timely manner.
- Maintain a high level of product and service knowledge to effectively assist customers.
- Collaborate with team members and other departments to ensure customer satisfaction.
- Accurately document customer interactions and update customer records in the database.
- Fluent in Italian (both written and spoken) is essential.
- Good command of English (written and spoken).
- Previous experience in customer support or a related field is a plus.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Positive attitude and willingness to learn.
- Competitive salary and performance bonuses.
- Relocation assistance for candidates moving to Lisbon.
- Health insurance and other benefits.
- Continuous training and development opportunities.
- Friendly and multicultural work environment.
Join us and be part of our success story in Lisbon! We look forward to welcoming you to our team.
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