Customer Service/Support

Job Title:
Opportunities at Concentrix PortugalJob Description
Are you passionate about languages? We may have what you are looking for!
Concentrix offers you a big variety of opportunities within our amazing team!
Due to our incredible growth, we’re looking for our new superstar colleagues to join our lively, fun-loving team in Portugal to support us in providing exceptional experiences for some of the world’s biggest and most well-known brands.
We have lots of opportunities across our multiple clients and campaigns:

• At various levels in the areas of Content Moderation, Customer Service, Retentions and Sales
• With various languages: German, French, Italian, Spanish, Portuguese, Polish, Dutch, Danish, Russian, Ukrainian, Swedish, Norwegian, Finnish and many more.
• Working hours flexibility
• 2 sites based in Porto, 1 in Braga and 1 project in Lisbon – as well as opportunities for work from home, to achieve a great work-life balance

Customer Care Opportunities:
Our Customer Care teams are responsible for providing exceptional customer experiences via various channels – this could be supporting customers with anything from booking a fantastic holiday to arrange returns for that new pair of sneakers.
Content Moderation Opportunities:
Along with our Content Moderation teams, we work with some of the worlds’ biggest online platforms and help them ensure a safe place for their communities.
Retentions:
Our Team are responsible for guarantee the customer satisfaction, by finding the best solution. If you have a problem-solving mindset, then this could be the job for you!
Sales Opportunities:
As Sales Experts, our teams work along with our fantastic clients to drive sales, overall business growth and strong partner-client relationships.
At Concentrix you will not only find a job, but a career with future!
Apply now and one of our Talent Acquisition Specialists will be in contact to discuss the best opportunities for you!

We offer:

• Competitive remuneration with Reward and Recognition programs;
• Comprehensive initial training and onboarding;
• Constant support from your colleagues with coaching and mentoring opportunities;
• Professional Development and Career Navigation programs to map out the steps in your development;
• Health and Wellbeing initiatives;
• Relocation Support;
• Part of the additional benefits are Health Insurance, Bonus for important life events, Corporate discounts and many more.

Concentrix XPLORE: For people joining us from other countries outside of Portugal, we offer a great relocation support package to make your move going perfectly smooth!

• Travel expenses
• Airport transfer
• Accommodation expenses
• Full support through our dedicated relocation specialist

About us:
With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.
We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.

We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
PRT Porto - Avenida Sidonio Pais Nº 93Language Requirements:
Time Type:
Full time2023-05-01 If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents