Service Delivery Manager Support Complementary Learning Opportunities

Location:
Oeiras, Portugal

Security Clearance:
NATO Secret

Reference No:
RFQ 2024-0259 / Oeiras

Skills, knowledge, experience required:

• Bachelor’s degree in a relevant field with 2+ years of experience OR 6+ years of relevant experience without a degree;
• Proven experience of service or project management including resource management (people, budgets, time, etc.) in a training environment;
• A recognized formal Project Management qualification, such as PRINCE2 or PMP. The lack of formal qualifications can be compensated by the demonstration of expertise and experience in the domain.

Desirable:

• Practical experience in working for other NATO agencies or organizations;
• Prior experience of working in an international environment comprising both military and civilian elements;
• Prior experience in engagement techniques, survey management and data analysis.

Duties/role:

• Orchestrating the delivery of the Complementary Learning Opportunities (CLO) service across the NATO Enterprise in accordance with the service levels defined in the service model and supporting documentation (Service Design Package / Service Delivery Plan, service description, catalogue of services, etc.) and relevant service provisioning agreements both internal and external to the Agency;
• Being responsible for the definition, execution and satisfactory completion of assigned projects/services, including preparation and submission of a Price Proposal, support in the release of Contractual Package, contribute to Source Selection process according to the defined procurement strategy (either as evaluator or as Project Evaluation Chairperson for simple procurement) , and monitor, manage, and control the project through to completion;
• Providing effective leadership to the project team; in particular, capture appropriate resource plans required to support the project.

Additional information:
If you are interested, for further information, please contact the point of contact for this offer.

VECTOR SYNERGY sp. z o.o., ul. Marcelińska 90, 60-324 Poznań, NIP PL7811857270, REGON 301575740, KRS: 0000369575
Rejestr Przedsiębiorców KRS prowadzony przez Sąd Rejonowy Poznań – Nowe Miasto i Wilda w Poznaniu, VIII Wydział Gospodarczy KRS, kapitał zakładowy wynosi: 73.852,80 złotych wpłacony w całości, TEL +48 616684500, FAX +48 616684501, www.vectorsynergy.com, info@vectorsynergy.com