Job Introduction Product Designer


Location: Portugal, Remote
Hours: 40 hours (Core hours 10:00 am-2:00 pm Monday-Friday)


About Twinkl
We're here to help those who teach. It's what brings us to work every day. At Twinkl, we’ve been providing educators across the world with high quality, trusted teaching and learning resources for over a decade now. They’re all written and checked by our wonderful team of experienced educators, and there are hundreds of thousands of resources to download, with new ones added daily.


About the Digital Product Team:
The digital product team is dedicated to creating innovative and engaging digital experiences for children and educators. We are committed to enriching the lives of users through interactive and educational applications that inspire creativity, learning, and fun. We’re looking for an experienced Product Designer to evolve the learning apps across i OS, Android and Web, driving growth and solving real customer problems. You will be responsible for designing user-centric educational products that inspire and engage learners.


Ongoing projects/how you’ll spend your day:

• Customer-centric UX/UI design: Create wireframes, prototypes, and high-fidelity designs for web and mobile applications. Design intuitive, accessible, and visually appealing user interfaces that enhance the learning experience. Ensure a seamless user experience by designing clear navigation, interaction flows, and information architecture.
• Leverage customer insights: Collaborate with the UXR and customer insights teams to conduct user research to understand the needs, pain points, and behaviors of educators and students. Translate research findings into actionable design insights and product requirements.
• Design exploration: Coordinate and lead appropriate forums for the purpose of ideation and exploring design solutions with a cross-functional team, including stakeholders (you will have an extensive toolkit of methodologies to enable this)
• Cross-functional collaboration: Collaborating with engineering, product, UXR, data and education teams to ensure the successful development and launch of products.
• Building a design system and standards: You will be at the forefront of the development and implementation of design systems, bringing consistency and improved usability across all digital products on all channels
• Support the end-to-end product development process: From product conception and ideation through to implementation, pre-launch testing and final customer feedback (circling back into iterative product design) you will be engaged and contributing every step of the way to ensure a successful launch of high quality products

To succeed in the role, you will:

• Be User-Centric: Have a deep empathy for users and a strong commitment to creating solutions that meet their needs and enhance their experience.
• Be Collaborative: Thrive in a team environment, working effectively with cross-functional teams to achieve common goals.
• Be Innovative: Bring creative problem-solving skills and a willingness to explore new ideas and approaches to design challenges.
• Be Detail-Oriented: Have a keen eye for detail, ensuring the highest quality in design deliverables and user experiences.
• Be Adaptable & have a growth mindset: Thrive in a fast-paced, dynamic environment, and be able to adapt to changing priorities and new challenges, open to learning and responsive to feedback.

You’ll work with:

• The technology team: product, engineering, design, UXR, data
• Stakeholders: marketing, education team, innovation team, customer team, senior leadership

We're interested in anyone who meets one, or a combination of the following:
We look for the following skills and experience. But when we’re hiring for this role, if you don’t have some of the skills and experience listed below, don’t let that stop you from applying!

• Bachelor’s degree in Design, Human-Computer Interaction, or a related field.
• 3+ years of experience in UI/UX design, preferably in customer-facing products, education technology or related industry.
• Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, or similar.
• Strong portfolio showcasing your design process, user research, and final designs.
• Excellent communication and presentation skills.
• Understanding of accessibility standards and best practices.
• An understanding of the Ed Tech landscape, gamification, and emerging technologies such as AI is a plus

If you require a reasonable adjustment to the application/selection process to enable you to demonstrate your ability to perform the job requirements please include this at the foot of your covering letter. This will help us to understand any modifications we may need to make to support you throughout our selection process.


Benefits:
In return for everything you can bring, we can offer you an exciting role in a fast-growing and dynamic business, with plenty of career opportunities.

• A friendly, welcoming and supportive culture. We believe work should be fun and always put people before the process.
• Diversity, inclusion and belonging – we celebrate diversity and encourage applications from people of all different cultures and backgrounds including groups for LGBTQ+, Aboriginal and Torres Strait Islander Peoples, people of all ages, races and religions, disabilities (visible and invisible), women in Tech and working parents.
• Continuous Professional Development (CPD) - Our ever-evolving program includes: Monthly progression reviews, Twinkl’s Management Scheme, commercial awareness training, leadership coaching quads, career chats and mentoring.
• 22 days holiday + public holidays