About the opportunity

How you'll make an impact

• Lead the technical consulting and configuration component of multiple concurrent time and materials projects
• Partner with Project Managers to deliver projects on time, within scope, and budget
• Develop a deep understanding of customers' existing business models and processes to implement Salsify in the most effective, efficient, and creative ways to ensure successful user adoption and overall long-term success with our products
• Work cross-functionally with internal stakeholders to ensure customers are set up to achieve established metrics/goals
• Drive a consistently positive experience with internal and external stakeholders by guiding and bringing others along
• Continuously assess operational opportunities and drive efficiency improvements

You'll enjoy this role if you have

• Experience navigating the complexities large enterprise clients face when launching a new platform
• Passion for making customers successful and excited to work in a customer-centric environment
• Experience problem-solving and can take different approaches to all sorts of challenges, whether they be technical, organizational, internal, customer, or personal
• Curiosity and willingness to learn with the ability to quickly grasp and make effective use of knowledge
• Thoughtful communication of new concepts to diverse audiences and adapts to changing circumstances
• Confidence driving solutions to challenging customer or internal situations autonomously and understanding when to raise risk and inform relevant stakeholders
• Proficiency in integrating data source systems such as PIMs or ERPs with e Commerce platforms is a bonus

What we're looking for in you

• 3+ years of experience in Tech Consultancy, Software Implementation, ERP Consultancy, or related experience
• Experience leading multi-phased technical implementations and navigating the complexities large enterprise clients face when launching a new platform
• Excellent communication skills to keep customer and internal stakeholders updated throughout engagements
• Ability to thoughtfully communicate new concepts to diverse audiences and adapt to changing circumstances
• Strong organizational skills allow you to effectively manage multiple, simultaneous projects of varying complexity and scope
• Passion for making customers successful and excited to work in a customer-centric environment
• Experience problem solving and an ability to take different approaches for all sorts of challenges, whether they be technical, organizational, internal, customer, or personal
• Curiosity and willingness to learn with the ability to quickly grasp and make effective use of knowledge
• Confidence driving solutions to challenging customer or internal situations autonomously and understanding when to raise risk and inform relevant stakeholders
• Excellent Excel skills are a must
• You have demonstrated a track record of looking for ways to drive operational efficiency and process improvement
• Note: This role will be primarily responsible for customers based in the US and requires flexibility to take meetings until 7pm for most working days.
• The following are not required but are a bonus:
• Experience working in Retail and/or Saa S
• Proficiency in integrating data source systems such as PIMs or ERPs with e Commerce platforms is a bonus
• Competence in Javascript, SQL, and/or scripting
• Experience working in a global environment and across different cultures