Konecta is a global service provider in customer management business process outsourcing, offering customer management solutions to some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce. With 130,000 employees working in 30 languages covering 4 continents and 25 countries, Konecta focuses on the unique needs of each industry. The company is headquartered in Madrid and generates worldwide revenues of approximately €2 billion.
Role Description
This is a full-time on-site customer service representative role located in Lisbon.
This person will be responsible for answering to questions of customers via inbound calls or email, assuring the best quality of delivered service.
Qualifications

• Previous experience in contact center roles, preferably in customer service;
• Excellent communication and interpersonal skills;
• Fluent in Portuguese and English (advanced level both verbal and written);
• Experience in call center or BPO environment required.

Our Offer

• Full time (Monday to Saturday between 9am and 6pm);
• Good compensation package;
• Meal allowance paid on meal card.

Tipo de oferta: Integral/Full-time
Benefícios:

• Cartão/Ticket refeição

Horário de trabalho:

• Turno de 8 horas

Remuneração suplementar:

• Décimo terceiro salário
• Subsídio de Natal