Urgent requirement for a Associate Custody Client Management and Business Development (Qatarization) to based in Qatar for a major financial institution.
Key Responsibilities:

• Assist in monitoring and achieving Key Performance Indicators (KPIs) to drive sustainable growth.
• Support the development and implementation of efficient service delivery processes, focusing on cost optimization.
• Implement and adhere to KPIs and best practices for Custody Client Management and Business Development.
• Promote cost efficiency and productivity, reducing waste and maximizing benefits for the bank.
• Operate within delegated authority to execute tasks and responsibilities effectively.
• Handle client queries, feedback, and service requests via email, phone, and in-person meetings, ensuring timely and accurate responses.
• Assist Relationship Managers (RMs) with ongoing client management activities.
• Support the onboarding process of new clients, ensuring smooth transitions.
• Provide timely and accurate information to auditors, compliance teams, and internal stakeholders as needed, focusing on custody client operations.
• Address customer inquiries related to the bank’s products, seeking appropriate solutions to meet their needs.
• Collaborate with internal departments to meet Service Level Agreements (SLAs) and enhance turnaround times.

Education and Experience Requirements:

• Bachelor’s degree in Marketing, Banking, Finance, Accounting, Economics, Business Administration, Information Technology, or a related field.
• No prior experience required, ideal for recent graduates.
• Excellent communication skills in both English and Arabic (preferred).
• Strong organizational, planning, and analytical abilities.
• High standards of ethics and integrity.
• Effective relationship-building skills with a focus on customer service and credit documentation.
• Awareness of risk management principles and corporate banking regulations.
• Self-management and strong personal integrity.
• Demonstrated commitment to delivering exceptional customer service.

Job Types: Full-time, Permanent
Pay: QAR30,000.00 - QAR34,000.00 per month