Role- ERP program Manager
Experience - 10+ years
Location -Qatar
The ERP Transformation program manager is responsible for overseeing the project on a day-to-day basis and bringing together cross functional teams to work into an aligned program and delivering a holistic solution.The position is responsible for the project management of the ERP implementation and transformation project. As part of which, support the FTE project team in project management, effective planning and organising stakeholder engagements during the critical phases like change and communication management during the transformation project.
The role reports to the MATARs Steering committee STERCO comprising of the executive leadership of MATAR for the ERP implementation and transformation project.
Accountabilities : Strategic project delivery:
Ensures that project team are supported and the resource planning throughout the project is effective to deliver in line with the critical path of the project.
Participates in the design and development of processes, provides a holistic view and implements lean management principles during the process design and the development of the Target operating model.
Provides subject matter expertise and advice PMO, Project Management, LEAN, Six Sigma, Change Management to the project team to support effective delivery of the ERP project.
The role is responsible to provide expert functional and technical inputs during the following key areas of the ERP transformation project and ERP product implementation.
Operating model design,Organisation change management
Data management, Process and system design
System Integration and implementation with inputs related to automation/ AI enablement
Project Delivery:Project management Responsible to establish and implement an effective PMO and project governance through the provision of expert advice to Project Boards on risk-based project priorities
dependencies, and investment decisions, organization of STERCO and project meetings, action tracking and conducting formal reviews at project milestone completion to confirm acceptance by stakeholders
Responsible to manage, plan and maintain an effective deployment, governance, reporting and control and change management procedures.
Prepares regular management reports, presentations and updates for the STERCO.
Responsible to establish and implement an effective governance for variations and change.
Leads stakeholder engagement and required work groups including the technical IT team for timely and effective delivery of the phase/ milestone of the project.
Change management Project communications, trainings
Ensures a detailed plan is planned, prepared and delivered for the ERP related project communication and training requirements related to the new processes, product and related change that organisational ERP users will undergo.
Prepares and conducts sessions along with the related stakeholders HR, product partner, transformation partner and functional SMEs to develop and deliver sessions that orient and prepare the various teams towards the new product and the change in methods and processes that the transformation will introduce.
Communicate with and influence with stakeholders to manage delivery expectations by monitoring approved plans and schedules by proactively engaging with Division Leaders to ensure that the best delivery solutions are in place to ensure alignment to the project objectives.