Requirement:

• Bachelor's degree / higher education qualification / equivalent in marketing or related field.
• Hotel Experience is a must.
• Strong understanding/experience of Hotel Operations in a multicultural environment.
• Self-starter, with the ability to understand the business and link them to the department agenda.
• High level of drive for results; adaptable and flexible with the ability to build relationships.
• Strong planning and organizing skills with great attention to detail.
• Excellent guest relations, problem-solving, and time management skills.
• Excellent written and verbal communication in English.
• Arabic speaking is an advantage.
• Preopening Experience Mandatory
• Locally available in QATAR on Valid QID & NOC & Willing to Change Sponsorship

Job Responsibility

• Ensure guests receive prompt attention and personal recognition throughout their stay in the hotel, respond to guest needs, and resolve any issues that may arise resulting in the highest possible guest satisfaction.
• Maintain a high-performance standard among guest contact employees to ensure they are knowledgeable, friendly, and courteous at all times.
• Inform the management via reports about the results of trends or guest impressions and problems in the hotel affecting the guests or the operation.
• Work closely with the Housekeeping Department to turn rooms around with a minimum of lost time and to allocate arriving guests appropriately.
• Participate in decisions involving occupancy goals, marketing strategies, and development of rates.
• Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes.
• Engaging with guests to build personal relationships and remedy any complaints.
• Conducting regular front office inspections to ensure we're making the right first impression.
• Helping to prepare budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk.
• Training team members

Job Type: Full-time
Pay: QAR2,000.00 - QAR3,000.00 per month
Application Deadline: 15/10/2024