Qatar Job Openings

Cafe Noir KSA

Restaurant Host / Hostess / Receptionist / Guest Experience Expert (For Riyadh, KSA)

Doha

FULL TIME

September 18, 2024

*** THIS POSITION IS FOR RIYADH, SAUDI ARABIA DEPLOYMENT BY Q4 2024. WE PROVIDE WORK VISA AND AIR TICKET ***
Job Title: Restaurant Host / Hostess / Receptionist / Guest Experience Expert
Place of Work: Riyadh, Saudi Arabia (Relocation package will be provided)
Monthly Salary: SAR 3,000++ or SAR 4,200 (Full Package / All in)
++ FREE Duty Meal, Shared Accommodation and Transportation to and from work
Company Profile: We are a multi-awarded, high-end cafe renowned for its exceptional coffee, exquisite pastries, and unparalleled service. We are dedicated to providing our discerning clientele with a truly luxurious and memorable cafe experience. Our commitment to quality and innovation has earned us numerous accolades and a loyal following.
Job Summary: We are seeking a courteous and customer-focused individual to join our team as a Restaurant Host / Hostess. As the first point of contact for our guests, the ideal candidate will possess excellent communication and interpersonal skills, ensuring a positive dining experience from the moment customers enter the restaurant. The Restaurant Host / Hostess will manage reservations, greet guests, and coordinate seating arrangements efficiently.
Responsibilities:

Warmly welcome guests as they arrive at the restaurant.
Manage the reservation system and ensure accurate and timely seating arrangements.
Escort guests to their tables, providing menus and informing them of daily specials.
Provide exceptional customer service by addressing guest inquiries and concerns promptly and professionally.
Monitor and manage the flow of guests to ensure a smooth and enjoyable dining experience.
Collaborate with servers, kitchen staff, and management to maintain open lines of communication.
Relay important information to guests, such as wait times and daily specials.
Answer phone calls and assist guests with reservations.
Maintain an organized reservation book and communicate effectively with the kitchen and waitstaff regarding reservation details.
Handle multiple tasks simultaneously, such as answering phones, assisting guests, and managing reservations.
Remain calm and composed during busy periods to ensure efficient operation.
Keep the hostess area clean, organized, and well-stocked with necessary supplies.
Assist in maintaining the overall cleanliness and appearance of the restaurant.

Requirements:

Willing to be deployed to our new branch in Riyadh, Saudi Arabia by Q4 2024
Can speak English well, and Arabic (preferred)Previous experience in a customer service or hospitality role is preferred.
Excellent communication and interpersonal skills.
Ability to remain calm under pressure and handle challenging situations with grace.
Strong organizational skills and attention to detail.
Knowledge of reservation systems and basic computer skills.
Ability to stand for extended periods and work in a fast-paced environment.
Flexibility to work evenings, weekends, and holidays.

Job Type: Full-time
Pay: QAR3,000.00 - QAR4,200.00 per month
Application Question(s):

In which country are you currently located? (We will provide work visa and air ticket*)
Which country passport are you a holder of? (For visa issuance assessment)
What is your age right now?
Did you work in any GCC / Middle East country before? Yes or No? If Yes, in which country and what was your position?
Did you work for a HOTEL or FINE DINING restaurant before? Yes or No? If Yes, in which country and what was your position?
Do you speak and understand conversational Arabic? Yes or No?
Have you read and confirm the job description and monthly salary that we mentioned for this role? Yes or No? (We don't negotiate the salary for this particular role)
IMPORTANT REMINDER: This position is for RIYADH, SAUDI ARABIA. Please do not apply if you are not willing to be deployed in Saudi Arabia. If you are interested, kindly make sure that you answered ALL pre-screening questions above so we can assess your qualifications properly and to not waste your time. Incomplete or No answer will not be contacted for interview, also with CVs without a face photo. Good luck!

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