*** THIS POSITION IS FOR RIYADH, SAUDI ARABIA DEPLOYMENT BY Q4 2024. WE PROVIDE WORK VISA AND AIR TICKET ***
Job Title: Fine Dining Restaurant Captain Waiter
Place of Work: Riyadh, Saudi Arabia
Monthly Salary: SAR 2,300++
++ FREE Duty Meal, Shared Accommodation and Transportation to and from work
Company Profile: We are a multi-awarded, high-end cafe renowned for its exceptional coffee, exquisite pastries, and unparalleled service. We are dedicated to providing our discerning clientele with a truly luxurious and memorable cafe experience. Our commitment to quality and innovation has earned us numerous accolades and a loyal following.
Job Summary: We are seeking an experienced and charismatic Captain Waiter to lead our fine dining service team. The Captain Waiter is a critical leadership role responsible for overseeing the dining room operations, ensuring impeccable service standards, and creating memorable dining experiences for our guests. The ideal candidate will have a proven track record in fine dining, exceptional leadership skills, and a passion for delivering exceptional hospitality.
Responsibilities :

• Lead and supervise the waitstaff team, ensuring adherence to service standards, proper etiquette, and timely execution of tasks.
• Engage with guests warmly and professionally, addressing inquiries, offering recommendations, and ensuring their satisfaction throughout their dining experience.
• Oversee table assignments, reservations, and seating arrangements to optimize guest flow and ensure a seamless dining experience.
• Possess in-depth knowledge of the menu, including ingredients, preparation methods, allergens, and wine pairings, to confidently answer guest questions and offer suggestions.
• Handle guest complaints and concerns with diplomacy and tact, ensuring a positive resolution and guest satisfaction.
• Train, mentor, and motivate waitstaff, fostering a positive and collaborative work environment.
• Monitor and maintain the smooth flow of service, coordinating with the kitchen staff to ensure timely delivery of dishes and address any potential issues.
• Proactively identify opportunities for upselling and suggestive selling to enhance the guest experience and maximize revenue.
• Assist with inventory management, scheduling, and other administrative tasks as needed.

Qualifications:

• Willing to be deployed to our new branch in Riyadh, Saudi Arabia by Q4 2024
• Can speak English well, and Arabic (preferred)
• Minimum of 3 years of experience as a waiter/waitress in a fine dining or upscale restaurant environment, with at least 1-2 years in a leadership role.
• Strong leadership and communication skills, exceptional interpersonal skills, ability to work under pressure and multitask, excellent problem-solving abilities, and a passion for providing exceptional service.
• In-depth knowledge of fine dining etiquette, wine and beverage pairings, food safety regulations, and restaurant operations.

Job Type: Full-time
Pay: From QAR2,300.00 per month
Application Question(s):

• In which country are you currently located? (We will provide work visa and air ticket*)
• Which country passport are you a holder of? (For visa issuance assessment)
• What is your age right now?
• Did you work in any GCC / Middle East country before? Yes or No? If Yes, in which country and what was your position?
• Did you work for a HOTEL or FINE DINING restaurant before? Yes or No? If Yes, in which country and what was your position?
• Do you speak and understand conversational Arabic? Yes or No?
• Have you read and confirm the job description and monthly salary that we mentioned for this role? Yes or No? (We don't negotiate the salary for this particular role)
• IMPORTANT REMINDER: This position is for RIYADH, SAUDI ARABIA. Please do not apply if you are not willing to be deployed in Saudi Arabia. If you are interested, kindly make sure that you answered ALL pre-screening questions above so we can assess your qualifications properly and to not waste your time. Incomplete or No answer will not be contacted for interview, also with CVs without a face photo. Good luck!