• Responsible for identifying areas of improvements and concerns in business operational areas and provide appropriate optimal business solutions to achieve operational and financial goals.
• Responsible for the development and implementation of performance metrics to improve business operational efficiency (e.g key data elements: outlet name, category area in m2, location, room no, commencement date, gross sales, net sales, sales by product type/ category, transaction count, sales by nationality, average transaction value, category).
• Responsible for the analysis of business problems to identify the root causes and recommend corrective actions, undertake research and collect data to better analyse outcomes - specific business logic to be applied: Compute Yield per m2 (Net Sales/ Total Nos of Transactions) and Compute Sales/ Revenue per passenger.
• Work closely with IT department to utilize systems (Data lake, Dash board) for improved data capturing, monitoring, integrity and reporting.
• Implement regular business performance management and reporting structure with a focus on adding value to Non-Aeronautical, Commercial and Property units in line with existing framework for KPls reporting and identified relevant data sources.
• Support development of a business case, proposal, modelling or analysis for a potential new business opportunity or revenue stream.
• Perform other department duties related to his/her position as directed by the Head of the Department.

• Minimum Bachelors of Science degree in Business, Statistics, or Economics.
• 3-4 years’ work experience in performing analysis, performance management, monitoring, tracking.
• 3-4 years work in preparing business budget, forecast.
• Familiar/ comfortable with business/ financial modelling, statistics, set of data, system (e.g MS Excel, dashboard)