Qatar Job Openings
Lusail Hospitality and Services
Store Supervisor
Doha
FULL TIME
August 25, 2024
Job Summary
The Store Supervisor is responsible for overseeing the daily operations of a retail store, ensuring that it runs smoothly and efficiently. This role involves managing staff, maintaining store standards, and driving sales.
Key Responsibilities
The Store Supervisor is responsible for overseeing the daily operations of a retail store, ensuring that it runs smoothly and efficiently. This role involves managing staff, maintaining store standards, and driving sales.
Key Responsibilities
- Staff Management:
- Recruit, train, and develop store staff.
- Assign tasks and responsibilities to team members.
- Monitor staff performance and provide feedback and coaching.
- Handle disciplinary issues and address employee concerns.
- Store Operations:
- Ensure that the store is clean, organized, and well-maintained.
- Manage inventory levels and stock replenishment.
- Monitor sales performance and identify opportunities for improvement.
- Implement loss prevention measures to minimize shrinkage.
- Customer Service:
- Set and maintain high standards for customer service.
- Resolve customer complaints and address their concerns in a timely and professional manner.
- Train staff on customer service best practices.
- Sales Management:
- Develop and implement sales strategies to increase revenue.
- Monitor sales performance and identify areas for improvement.
- Coach staff on sales techniques and product knowledge.
- Visual Merchandising:
- Ensure that the store's visual presentation is attractive and appealing to customers.
- Create visually appealing displays and promotions.
- Maintain store standards for cleanliness and organization.
- High school diploma or equivalent with similar experience of the role/position
- Experienced in Food and Beverages background in any Hospitality industry
- With food handling experience and HACCP knowledge.
- Excellent communication and interpersonal skills.
- Proficiency in using retail management software.
- With valid Qatar Residence ID and transferrable visa or with NOC
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