Romania Job Openings

Orange Romania

Business Customer Care Representative

Galaţi

October 3, 2024


Tip job:
Nedeterminat
Număr Post:
IXAM425948
Localitate:
Galati
Companie:
Orange Services SRL
Dată limită:
Feel free to apply.

How would you like to work in IT, toying with cutting edge technologies and enjoying your life? At Orange Services, it’s possible!
As one of the largest IT Hub within Orange Group, we are working internationally for both Orange corporate functions and country operations. Through a unique combination of know-how and expertise, our teams provide a broad range of IT & Business Solutions.
Come closer to #Life AtOrange!
Salut!
  • iti vine in mod natural sa-i ajuti pe ceilalti cu zambetul pe buze;
  • iti face placere sa vorbesti la telefon si legi cu usurinta relatii;
  • iti place sa lucrezi intr-o echipa dinamica;
  • stii sa negociezi si, de obicei, reusesti sa obtii ceea ce-ti propui;
  • esti spontan si pasionat de social media;
  • esti dispus sa-ti ajuti colegii in rezolvarea situatiilor ce tin de serviciile si produsele Orange.
Atunci:

  • te asteptam in echipa noastra pentru ca esti ceea ce cautam.
Descrierea jobului

Ce ar trebui sa faci?

  • sa preiei apelurile din partea clientilor si sa le oferi informatii despre serviciile si produsele Orange;
  • sa efectuezi diferite schimbari pe contul clientilor, in acord cu procedurile interne;
  • sa inregistrezi solicitarile si sesizarile formulate de catre clienti;
  • sa identifici si sa oferi solutii adaptate nevoilor pe care le au clientii Orange;
De la tine asteptam...
  • onestitate, interes si entuziasm
  • sa fii absolvent de liceu sau student
  • sa te descurci in limba engleza
  • sa stii sa editezi un text in Word pentru a trimite mailuri
  • iar de restul ne ocupam noi... :)
Pentru inceput vrem sa stii ca...
  • suntem o echipa dinamica si energica, ne plac colegii noi si le dezvaluim cu drag tainele noastre,
  • programul de lucru este in ture, de 8 h, bineinteles ca vei avea pauza astfel incat sa te recreezi si sa te conectezi cu colegii tai,
  • punem accent pe nevoia fiecaruia de a-si dezvolta cariera, iar in acest sens facilitam accesul la resurse care te fac un profesionist mai bun. De exemplu, ai abonament lunar gratuit la una dintre cele mai mari biblioteci online.
  • iti oferim un pachet corespunzator, prin care ne asiguram ca esti motivat luna de luna;
  • pentru a fi mai clari iti spunem ca pachetul presupune: salariu fix + tichete de masa + asigurare medicala + abonament telefonie mobila - voce si date.
Aplică și hai sa ne cunoaștem online – etapele de interviu vor fi parcurse „remote”!

Cu drag,
ORANGE Services – o companie digitală

What’s in it for you
  • Performance Bonuses – based on your results & the company’s;
  • Loyalty Bonuses, if you extend your stay;
  • Electronic Meal Tickets - as you imagine;
  • Medical & Life insurance for you - facilities for your family, too;
  • #WFH & Flexible hours;
  • Professional GSM subscription;
  • Personal GSM subscription, also [because we believe in communication!];
  • Special grants on Smartphones & devices; discounts for Orange products & services;
  • Development Platforms - Orange Learning, Trainings, Career Counselling, Coaching & Career plan mentoring;
  • Wellbeing Programs – we support your Zen;


Orange Services is about bringing together people and technology.
Come & work for a #Top Employer company. You could be part of an organization where great colleagues and team spirit support your professional development.
Apply and let’s have a talk.
At Orange, you can.
We encourage all candidate profiles, regardless of gender, age, race, citizenship, ethnicity, color, language, religion, social origin, genetic traits, sexual orientation, permanent or temporary disability, nationality, political choice, social category or social origins, situation or family responsibility, belonging to a disadvantaged category, membership or trade union activity.

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