• 
  Ensure operational support to the Customer by processing all order management requests received from the Customer in a timely manner and according to the Customer’s instructions/procedures.
• Assures interface between partners/customers, support sales, credit & collections, support business, delivery, process development and the customer. Makes sure that all the questions are answered in the agreed deadline

• Assures check and balance function, business controls and audit compliance in order to secure client’ s financials. Assures compliance with the client’s standards of business conduct
• Uses Customer’s internal tools
• Meets customer’s expectations/targets/Key performance indicators
• Sometimes needs to take over lead functions for customer projects from an admin point of view
• Ensures that processes are optimized and that knowledge is transferred to all involved parties at the interfaces to other functions
• Presents and escalates professional topics in the area of responsibility to the management team, the own team and adjacent teams
• Takes over activities assigned by the manager
• Initiates and attends interdisciplinary meetings
• Analyzes processes and business cases in order to provide solutions for improvement

• 
  Excellent English Communication Skills;
• Good analytical & synthesis skills
• Rigorous and accurate working style
• Good working knowledge of MS Office (especially Excel)
• Good Customer relationship capacity
• Basic working knowledge and understanding of Enterprise Resource Planning (ERP) system
• Problem solving oriented
• Self & Professional motivation
• Self-confidence & independence in decision making
• Punctuality & Flexibility
• Team work capability
• Proactiveness

• The chance to work with Top Employer 2024 in Romania
• Attractive compensation package with a diverse set of social benefits (Private Pension Plan (Monthly Benefit budget, Medical insurance, Life insurance, Christmas bonus etc)
• Great career opportunity to work for one of the biggest brands in the world in a unique work environment
• Open-concept offices designed for both team work and relaxation with ping pong, billiards, foosball etc
• Child Birth Allowance
• Sport events sponsorship for employees
• Complex Record & recognition scheme ( both non-monetary and monetary options)
• Monthly subscription @ Bookster - the first modern library for companies in Romania
• Employee Referral Program with attractive incentive schemes
• Extra annual leave days depending on the total length of working experience at Wipro
• Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms as well as through internal & external trainings and certifications
• Platform to actively participate and make an impact through Sustainability and Corporate Social Responsibility projects

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.