• Monitor orders and decide whether to release or hold them.
• Monitor accounts for overdue debts.
• Investigate historical data for each debt or unpaid bill.
• Contact debtors to arrange debt payoffs.
• Maintain accurate records and report on collection activity.
• Proactively encourage timely payments from customers.
• Process payments and resolve billing issues.
• Address customer credit issues.
• Create reports on collection activity and accounts receivable status.
• Achieve monthly and yearly Key Business Indicators (KBIs).
• Coach junior collection specialists.
• Perform other tasks as required by the company.

• 2-3 years of collections experience
• 2-3 years of SAP experience
• Proficiency in French and English (B2+ level)
• Basic to intermediate skills in Excel (e.g., VLOOKUPS, pivot tables)
• University degree (preferably in Finance or Foreign Languages)
• Strong interpersonal skills with the ability to maintain good customer relationships
• Excellent communication skills
• Multi-tasking ability with a results-oriented mindset
• Attention to detail
• Ability to manage high volumes of work efficiently
• Fast learner, eager to grow

• Small, enthusiastic team environment.
• Welcoming and inclusive office culture.
• Flexible working model.

• Meal Vouchers (30 ron per each working day)
• Life Insurance
• Private Medical Care
• Holiday Allowance
• Christmas and Easter Bonus
• Marriage Bonus
• Extra vacation days (Birthdays and 1 additional day added every year of employment)
• Annual Bonus (Target based)