Are you an emerging talent looking for an opportunity to learn new skills and grow? Join our talented, dedicated team of motivated professionals who share a collective passion for progress and excellence! Emerson has an appealing role for you in Cluj-Napoca, Romania – Customer Service Representative.
As a global innovator, Emerson has deep roots as a purpose-driven company that stretches back to our founding 130 years ago. Our unified values reflect that spirit today. Our team members thrive in a fast-paced, collaborative environment, where they're empowered to create solutions for the planet's greatest challenges. We are problem solvers unified toward a single purpose: We drive innovation that makes the world healthier, safer, smarter and more sustainable.
In this role, Your Responsibilities Will Be:

• Identify, prepare and process the ordered products in the MRP system;
• Connect with internal departments in order to ensure the smoothness of the process, along with keeping in contact with the client regarding their order status and additional information, ensure the client’s needs are being met;
• Understands the importance and the possible impact on safety for the products built in the factory, and ensures through the activities carried out in the department that all the criteria documented in the related work instructions are respected, with the aim of maintaining the quality and safety of the products intended for industrial, various administration tasks related to customer files;
• Actively participates in departmental meetings; comes with suggestions for improvement to achieve the company's objectives;
• Is responsible for the continuous improvement of the work done.

Who you are:
You consistently apply a business driver and marketplace focus when prioritizing actions. You adjust communication content and style to meet the needs of diverse collaborators. You model and encourage the expression of diverse ideas and opinions empowering your team. You serve as a strategic partner to build, grow, and maintain profitable and long-lasting relationships with key accounts.

• Experience in Customer Service or similar roles in the front office area;
• Proficient in English;
• Good mastering of PC, Ms. Office tools (Outlook, Word, Excel, Power Point);
• Good organizing, scheduling and communication skills.
• Attention to details.

Preferred Qualifications that Set You Apart:

• Knowledge of SAP, Oracle or similar ERP systems is an advantage, not required;

Our Offer to You
We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding.
Depending on location, our flexible work-from-home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office so that you can personalize your work-life mix.
Moreover, our global volunteer employee resource groups will empower you to connect with peers who share the same interests, promote diversity and inclusion, and positively contribute to communities around us.

WHY EMERSON
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
Accessibility Assistance or Accommodation
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .


ABOUT EMERSON
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
No calls or agencies please.