Romania Job Openings

TELUS Digital -

Customer Support with French & English-Insurance market

Bucharest

FULL TIME

October 28, 2024

Candidate profile:

  • Advanced level of French (speaking and writing) and medium level of English
  • Availability to work on a full time schedule, Monday - Friday, 9:00 - 22:00
  • Ability to analyze a problem and provide viable solutions
  • Gracious attitude in client service and efficiency in solving the problems
  • Efficient use of resources for the effective exercise of the activity
  • Attention to detail
  • Good general IT-Knowledge in the area of web-based applications and technologies used in that area

The mission of the new team:

  • Offering best level customer support or debt collection assistance for French clients via phone or e-mail
  • Assist French end-clients of a local auto insurance company
  • Review and interpret customer information in a variety of systems and apply that information to resolving the customer's inquiry
  • Balance customer service considerations with the exercise of efficiency with respect to time and call control

We offer:

  • Working from home
    , from any location in Romania
  • Stable job, in a multicultural fast-growing environment
  • Above-average fixed salary, performance and tenure-based bonuses, depending on the position
  • Monthly meal tickets
  • Free access to our modern and fully-equipped employees' gym space in our office building in Bucharest
  • Private medical subscription coverage
  • Extra health benefits: special discounts for dental care and optical services with our partners
  • Reimbursement for your public transportation subscription, after the trial period (if you work from office)
  • Gym subscription reimbursement, after the trial period
  • Free subscription to the Bookster virtual library
  • Dedicated psychologist available for free sessions (online or face to face)
  • Special discounts and rates for a variety of services and products: from telecom and banking to tech and home appliances, library, wellness, travel and many more
  • Paid training and international career opportunities
  • Multilingual exposure - improve your spoken and written language skills
  • Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
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