Romania Job Openings
ING
Data Analyst - Chatbot BE @ING Hubs Romania
Bucharest
FULL TIME
September 20, 2024
As a Data Analyst, you will play a crucial role in our data-driven initiatives, working on the creation and optimization of chatbot solutions. Your role will involve a mix of technical data analysis and business analysis. You will be instrumental in understanding and translating business needs into actionable insights through exploitation / analysis of conversational data.
Your day-to-day:
Even if you’ll start your day from the comfort of your home or drink your morning coffee in our office’s garden, your day will be quite similar when comes to tasks. Here are your daily responsibilities:
- Use SQL and Python to analyze data, generate reports, and create statistics that support business decisions.
- Identify trends and patterns in data to provide actionable insights.
- Develop and maintain dashboards and other visual tools to present data clearly to stakeholders.
- Work on building and optimizing chatbots using Dialog Flow.
- Engage in prompt engineering and other tasks to enhance chatbot performance and user experience.
- Collaborate with stakeholders to understand their requirements and limitations.
- Translate these requirements into data-driven solutions that align with broader business goals.
- Ensure that solutions are scalable and adaptable to changing needs.
- Stay up-to-date with emerging technologies and industry trends.
- Be ready to learn and adapt to new tools, methodologies, and challenges in a dynamic environment.
- A minimum of 4 years of experience in data analysis, reporting, and/or statistics.
- Experience with SQL (mandatory).
- Experience with or knowledge of Python, Cognos/Power BI.
- Strong analytical and problem-solving skills.
- Great communication skills, both speaking and writing.
- Ability to work effectively with global teams and stakeholders.
- Flexibility and a willingness to learn new technologies as they emerge.
- An interest in Gen AI tools and applications
Nice to have
- Experience with Dialog Flow.
- Familiarity with Agile methodologies.
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