Location: Bucharest, Romania
The people we all rely on to make the world go round – they rely on Thales. Thales rely on its employees to invent the future: right here, right now.

Present in Romania for over 40 years, Thales is expanding its presence in the country by growing its Digital capabilities and by developing a Group Engineering Competence Centre (ECC). Operating from Bucharest, Thales delivers solutions in a number of core businesses, from ground transportation, space and defence, to security and aeronautics.
Several professional opportunities have arisen. If you are looking for the solidity of a Global Group that is at the forefront of innovation, but with the agility of a human structure that tailors to the personal development of its employees and allows opportunities for evolution in an international environment, then this is the place for you!

Context:
The mission of Thales Services Numériques (TSN) is to continuously ensure performance, resilience and security of our customers' critical information systems. TSN is mastering the entire software lifecycle from consulting to managed services, leveraging industrial and cutting-edge platforms for Thales Group and external customers such as Aerospace, Energy, Public sector.

So as to meet our customer demands namely on time-to-market delivery, competitiveness and Agile methodology, TSN is relying upon his Nearshore engineering extension in Thales Romania resources (TSR).

Responsibilities & job summary:
A Monitoring Administrator is responsible for the effective monitoring, management, and reporting of IT infrastructure and applications. This role involves overseeing network systems, servers, databases, and other critical infrastructure to ensure optimal performance, availability, and security. The Monitoring Administrator works closely with IT teams to identify issues before they become major problems, ensuring that services run smoothly and efficiently.

Key Responsibilities:

• Monitoring and Alerts Management:
  • Set up and configure monitoring tools to track the performance of servers, networks, and applications.
  • Monitor system logs, error messages, and performance data to detect potential issues.
  • Respond to alerts and investigate system anomalies or errors promptly.

• System Performance and Optimization:
  • Analyze performance metrics to identify bottlenecks and recommend improvements.
  • Ensure that system resources (CPU, memory, storage) are properly allocated and optimized.
  • Perform regular capacity planning and scalability assessments.

• Incident Response and Troubleshooting:
  • Act as the first line of defense for system issues, providing immediate support to resolve problems.
  • Collaborate with IT support teams to troubleshoot and resolve network, server, and application issues.
  • Document and track incidents, following up on the root cause and resolution.

• Reporting and Documentation:
  • Generate and maintain reports on system performance, uptime, and outages.
  • Provide regular status updates to management and stakeholders on system health and performance.
  • Maintain accurate documentation of monitoring systems, procedures, and configurations.

• Tool Management and Improvement:
  • Administer and maintain monitoring tools such as Nagios, Solar Winds, Zabbix, or other monitoring platforms.
  • Keep monitoring tools updated and configure new monitoring scenarios as needed.
  • Continuously evaluate new tools and technologies to improve the monitoring process.

• Compliance and Security:
  • Ensure that monitoring systems comply with organizational security policies and industry standards.
  • Monitor for any unauthorized access or suspicious activities, escalating when necessary.

Skills and Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• Proven experience with IT monitoring tools (e.g., Nagios, Solar Winds, Zabbix, Prometheus, etc.).
• Strong understanding of networking, server infrastructure, and system administration.
• Ability to analyze performance data and identify trends and issues.
• Strong problem-solving and troubleshooting skills.
• Familiarity with scripting languages (e.g., Bash, Python, Power Shell) is a plus.
• Excellent communication and documentation skills.

Behavioral skills:

• Have a good editorial sense (procedures and reports)
• Communicate effectively towards the concerned teams
• Adopt a professional attitude and speech with all stakeholders
• Alert his manager in case of missing or insufficient information to realize the support, or any other problem
• Know how to deal with customers
• Be proactive on the tasks
• Sense of responsibility
• Good communication skills

YOUR CAREER AT THALES:
Future opportunities will allow you to discover other domains or sites. You will be able to evolve and grow your competences in different areas:

• Room and attention to personal development.
• Build your talents in another domain of Thales Group, discovering new products, new customers, new country or go to a more complex Solutiom
• Choose between a technical expertise or a leadership path.
• Build an international career within a leading Engineering Group.
• Work for different Thales domains & entities.

YOUR IMMEDIATE BENEFITS

• 24 holiday days a year
• Benefit Online
• A good work-life balance which includes flexible working hours
• A comprehensive compensation and benefit package including medical coverage & life insurance
• Hybrid Workplace
• O'Reilly & Udemy Subscription

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!