HypoVereinsbank - UniCredit

Operations Coordinator Remote (coordonator operatiuni remote)

Târgu Jiu

FULL TIME & CONTRACT

October 22, 2024

Coordoneaza activitatea operationala (a ofiterilor bancari) din unitatile alocate
Ofera suport pe zona de vanzari
Asigura satisfacerea la timp si cu acuratete a tuturor solicitarilor de natura operationala


Ce responsabilitati vei avea in acest rol:
As Teller you:
  • deal most frequently with customers of the bank working on their accounts, dealing with payments and managing the use of vaults and safe deposit boxes
  • promote the banks products and services
  • provide information about the customers personal accounts and related transfers, deposits, savings etc.
  • order bank cards and checks for the customers, receive and balance cash and checks
  • ensure compliance with internal policies.
Pentru a ocupa acest rol ai nevoie de:
Be able to run and execute cash and non-cash procedures in a branch in order to provide the client with the service needed
Be able to:
  • review a document / contract (e.g. check signature)
  • scan it
  • store it in the proper way
Be able to use front-office applications during sales and post-sales moments with enterprises (e.g. mortgages disbursement..)
Be able to use front-office applications during sales and post-sales moments (e.g. current account opening, cards issuing..)
Knowledge of different current accounts, debit cards and credit cards to offer proper solutions to customer needs
Be able to use tools that manage interactions with customers such as technical support, customer services, after-sales support and direct communication
Be able to manage communication with customers to ensure a consistent and satisfactory customer experience, be able to understand their potential needs or problems and to find the best fitting solution
Be able to sell products to the clients "face to face"
Be able to plan in the short-medium term and execute activities aiming to acquire new customers, by identifying commercial attraction vehicles
Be able to show empathy in order to prevent any kind of symbolic violence and isolation and to guarantee a considerate attention to everyone. It should include a capacity to understand various verbal and non-verbal communication of sentiment and feeling
Despre echipa noastra:
Die Uni Credit ist eine paneuropäische Geschäftsbank mit einem einzigartigen Produkt- und Service-Angebot in Italien, Deutschland sowie Zentral- und Osteuropa. Unser Ziel ist, die Gesellschaft dabei zu unterstützen sich weiterzuentwickeln, indem wir allen Beteiligten das Beste bieten und so ein besseres Morgen für unsere Kund:innen und unsere Mitarbeiter:innen in ganz Europa schaffen. Wir betreuen mehr als 15 Millionen Kund:innen weltweit. Sie sind das Herzstück unserer Arbeit in unseren Märkten. Die Digitalisierung und unser Bekenntnis zu den ESG-Grundsätzen sind wesentliche Voraussetzungen für unsere Dienstleistungen. Sie unterstützen uns dabei, unsere Stakeholder hervorragend zu begleiten und eine nachhaltige Zukunft für unsere Kund:innen, die Gesellschaft und unsere Mitarbeiter:innen zu gestalten. Als Arbeitgeber bieten wir Chancengleichheit. Gemeinsam gestalten wir ein Arbeitsumfeld, das vielfältiges Denken und inklusives Handeln begrüßt. Indem wir allen Stimmen Gehör verschaffen und auf "Gedankenvielfalt" unabhängig von Geschlecht, Alter, ethnischer Herkunft, sexueller Orientierung, körperlicher und geistiger Fähigkeiten oder kulturellem Hintergrund setzen, sorgen wir für nachhaltiges Wachstum und neue Geschäftsmöglichkeiten, einen starken Antrieb für Innovation und Kreativität sowie für eine allgemeine Verbesserung des Arbeitsklimas mit positiven Auswirkungen auf Produktivität, Wohlbefinden und Engagement unserer Mitarbeiter:innen.

Allgemeine Informationen
Job Id
11581
Unternehmen
Uni Credit Bank Romania
Funktionsbereich
Retail Banking Sales
Standort
Tirgu Jiu
Land
Rumänien
Jobniveau
Professional
Vertragsart
Full-time Contract
Arbeitszeitmodell
Vollzeit
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