• Highschool diploma;
• High level of English language proficiency orally and in writing (B2);
• Sufficient level of written proficiency in Spanish (B1);

This is a 12 months fixed term opportunity.

The RISC Ops team is at the heart of our customer safety practices in Amazon. As a Senior Product Compliance Associate, you’ll work closely with a wide variety of Amazon colleagues and external vendors. In this role, every day is an opportunity to learn more about the complexities of compliance.

Key job responsibilities
Your responsibilities as a Senior Product Compliance Associate may include:

• search for and classify products in accordance with Amazon’s regulatory obligations regarding these products.
• taking appropriate measures to protect customers from recalled or unsafe products;
• communicating with sellers around product compliance documentation and reinstatement

Also, in addition to the above basic responsibilities, you are expected to be involved in broader organizational activities. This may include the following tasks:

• search for opportunities for improvement;
• training and mentoring of other employees;
• analysis of quality and problems related to the process, as well as recommendations for improvement;
• notifying the supervisor/manager of process updates received from stakeholders;
• communication with clients, keeping notes and documentation on such communication.

A day in the life
In your role as a Senior Product Compliance Associate, you will ensure that safety remains a priority for colleagues, vendors, and customers. Our Senior Product Compliance Associates are spread across the globe, from China, to India, Jordan, Poland, The Netherlands and Costa Rica.

• 1-2 years of experience in the field of business processes based on data;
• Knowledge of MS Office, MS Outlook and MS Excel would be an advantage;
• Experience in outsourcing business processes, operational processes; database management will be an advantage;
• Ability to make decisions based on the recommendations provided and in the presence of unclear contexts;
• Extensive experience with the Internet and search engines;
• Quick search for the necessary information about the goods;
• Attention to detail;
• Ability to analyze and find patterns in large data sets;

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.