Romania Job Openings

Eaton

Services Team Lead Engineer

Bucharest

September 3, 2024

We make what matters work!

Would you like to make a difference to the environment? Do you want to work for a global and ethical company? Join us and help us provide energy-efficient solutions that make a difference to the environment? Do you want to work for a global and ethical company? Join us and help us provide energy-efficient solutions that make a real impact. We make what matters work. To find out more about us check: https://www.youtube.com/watch?v=baa_ai J4L7E

What you’ll do:

This role leads, develops and manages the Field Service team and partners that serves our customers across Romania and cooperates with neighbouring countries. Team is well established for UPS and EL systems and intends to be also in power distribution including traditional low & medium voltage service and fastly growing technologies like Electric Vehicles charging & Energy Storages systems. Role is also substitute for the other FSE Team Leader e.g. during vacations as required. In charge of singe team operations and Service Coordination. Responsible for creating a compelling Service Value by ensuring sold services and delivered with good quality, on-time and efficiently. Establishes good connection with sales giving input from the field supporting growth, innovation and profit plan requirements, whilst applying the Eaton standard work practices as defined by EBS and driving Eaton’s Zero Safety Culture.

Service Operations:

Reporting evaluation and development of KPI’s aligned to the country-specific plans
Maintains Internal Reports as required by the internal organization
Manages service complaints and warranty cases
Coordinates the Field Service internal team and external resources: ensure efficient utilization of service resources (internal or external) in compliance to H&S regulations, Field Audits, Training and development
Ensures the highest level of safety standards are implemented and aligned with Eaton’s standard on Managing Environment, Safety, Security and Health, Eaton's Zero Incident Safety Culture as well as national guidelines and procedures

Leadership:

Provides operational leadership to the field service team
Acts as a role model in line with Eaton ethical standards of conduct and Eaton leadership value and attributes.
Builds Organizational Capability by developing competencies as well as identifying skill gaps

Ensures development plan for his team including all necessary training program and coaching

Qualifications:

B.Sc in electrical engineering or proven industry experience
Proven track record in Field Service Engineering
3+yrs within a leading role
Knowledge of field engineering services
Experience in the electrical / mechanical industral
Experience of beeing Manager of People
Fluent Romanian & English (min. B2) languages, spoken and written

Skills:

UPSs, low voltage & medium voltage power distribution
Basic IT systems
Proficient in English both verbal and written
Ability to lead the service team including remote team members
Strong communication and interpersonal skills
Systematic & good Time Management

What we offer?

Benefits packages
Challenging projects in dynamic collaborative team
Flexible working solutions (home office) are implemented across different EMEA locations, check out with the site HR what type of flexible working solution is available for this role
We make your aspirations matter – Eaton encourages internal promotion, whenever possible and we make your growth matter - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people’s lives and the environment through power management technologies.

#LI-EG1

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