Romania Job Openings

Conduent Business Services Romania S.r.l.

Travel Agent - German and English Language (On-site)

Iaşi

FULL TIME

October 11, 2024

Möchtest du deine Deutschkenntnisse nutzen, um Reisenden dabei zu helfen, die Welt zu erkunden?


Join our team as a Travel Agent with proficiency in both German and English!

  • As part of our team, you will be the primary point of contact for various tasks, including:
  • Engaging with clients through phone calls, emails, or chat services;
  • Handling inquiries, reservations, changes to itineraries, and payments;
  • Offering recommendations for appropriate destinations, travel dates, and costs based on clients' preferences;
  • Working closely with the cruise line and be the main point of contact for clients, providing updates on travel arrangements and answering any questions or concerns;
  • Using booking systems and software to secure holidays and manage clients travel plans;
  • Keeping clients up to date with any changes regarding their travel arrangements and promptly address any concerns or issues that arise.


The key qualities we’re looking for:

  • Excellent German language skills in both speaking and writing (B2 proficiency or higher);
  • Basic to intermediate English language skills (at least B1 level);
  • Communication and customer-service skills;
  • Knowledge of Microsoft Office Applications;
  • Prior work experience in customer service or a related field (recommended, but not mandatory);
  • Team player with a collaborative mindset and the ability to work with others towards common goals;
  • Creative problem solver with an out-of-the-box approach;
  • Attention to detail.
You will work with the Travel Agent team from our location in Iasi and you will benefit from a 6-week on-site training program which will help you develop the required skills and knowledge to successfully assist our clients.


What we offer:

  • Attractive salary;
  • Permanent contract;
  • On-site work model;
  • Full-time position with possible shifts, including evenings and weekends, depending on operational needs.
  • Good opportunities to develop a professional career;
  • Work in a dynamic international environment;
  • Newly refurbished attractive open-plan office space in Palas, Iasi;
  • Access to comprehensive learning, training, and development via our extensive Global learning platform;
  • Opportunity to apply for external professional training and courses that can be co-financed by Conduent;
  • Global Company, working in an international diverse and inclusive environment.
And our attractive extras for all our Associates:
  • Private medical insurance coverage;
  • Free access to the Bookster library;
  • Card Partener Program;
  • Meal tickets;
  • Referral bonuses for new hires recommended by you.


Why Join Us?

  • Innovative Work Environment: Be part of a team that values creativity and fosters an environment where your ideas can flourish.
  • Career Growth Opportunities: We invest in our team's development, providing avenues for career progression and skill enhancement.
  • Impactful Contributions: Your role is pivotal in shaping positive customer experiences and contributing to the success of our dynamic organization.
  • Recognition as a Most Loved Workplace®: Conduent has been certified as a Most Loved Workplace® this year, citing respect, collaboration, and a positive vision for the future as key cultural drivers.
  • Internal Talent Development: Through our management development programs, approximately 70% of our Team Leader positions have been filled from our own associate talent pool.
  • Long-Term Career Building: Over 25% of our associates have been dedicated members of our team for 5 years or more, showcasing the long-term commitment our employees choose to make.
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