Romania Job Openings
Conduent Business Services Romania S.r.l.
Travel Agent - German and English Language (On-site)
Iaşi
FULL TIME
October 11, 2024
Join our team as a Travel Agent with proficiency in both German and English!
- As part of our team, you will be the primary point of contact for various tasks, including:
- Engaging with clients through phone calls, emails, or chat services;
- Handling inquiries, reservations, changes to itineraries, and payments;
- Offering recommendations for appropriate destinations, travel dates, and costs based on clients' preferences;
- Working closely with the cruise line and be the main point of contact for clients, providing updates on travel arrangements and answering any questions or concerns;
- Using booking systems and software to secure holidays and manage clients travel plans;
- Keeping clients up to date with any changes regarding their travel arrangements and promptly address any concerns or issues that arise.
The key qualities we’re looking for:
- Excellent German language skills in both speaking and writing (B2 proficiency or higher);
- Basic to intermediate English language skills (at least B1 level);
- Communication and customer-service skills;
- Knowledge of Microsoft Office Applications;
- Prior work experience in customer service or a related field (recommended, but not mandatory);
- Team player with a collaborative mindset and the ability to work with others towards common goals;
- Creative problem solver with an out-of-the-box approach;
- Attention to detail.
What we offer:
- Attractive salary;
- Permanent contract;
- On-site work model;
- Full-time position with possible shifts, including evenings and weekends, depending on operational needs.
- Good opportunities to develop a professional career;
- Work in a dynamic international environment;
- Newly refurbished attractive open-plan office space in Palas, Iasi;
- Access to comprehensive learning, training, and development via our extensive Global learning platform;
- Opportunity to apply for external professional training and courses that can be co-financed by Conduent;
- Global Company, working in an international diverse and inclusive environment.
- Private medical insurance coverage;
- Free access to the Bookster library;
- Card Partener Program;
- Meal tickets;
- Referral bonuses for new hires recommended by you.
Why Join Us?
- Innovative Work Environment: Be part of a team that values creativity and fosters an environment where your ideas can flourish.
- Career Growth Opportunities: We invest in our team's development, providing avenues for career progression and skill enhancement.
- Impactful Contributions: Your role is pivotal in shaping positive customer experiences and contributing to the success of our dynamic organization.
- Recognition as a Most Loved Workplace®: Conduent has been certified as a Most Loved Workplace® this year, citing respect, collaboration, and a positive vision for the future as key cultural drivers.
- Internal Talent Development: Through our management development programs, approximately 70% of our Team Leader positions have been filled from our own associate talent pool.
- Long-Term Career Building: Over 25% of our associates have been dedicated members of our team for 5 years or more, showcasing the long-term commitment our employees choose to make.
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