Key Responsibilities

• Direct all retail activities, including new store development, operations optimization, and meeting financial objectives

• Conceptualize and launch innovative retail formats like Home & Gaming to engage customers

• Continuously enhance the in-store experience through effective layouts, eye-catching displays, and great customer service

• Oversee merchandising, product selection, displays, and inventory management to maximize sales and profitability

• Manage budgets, control expenses, and ensure revenue and profit targets are achieved or exceeded

• Maintain the highest standards of safety, compliance, and store functioning through robust SOPs

• Develop talent through comprehensive training programs and foster a solutions-oriented culture

• Keep abreast of global retail trends and implement best practices for sustained competitive advantage

Required Skills and Qualifications

• Fluency in Arabic and English with a minimum 10 years of retail leadership experience

• Proven track record of driving P&L growth and expansion in large retail or consumer organizations

• Hands-on experience in concepts, store operations, merchandising, customer analytics and more

• Strong people management skills to mentor teams and motivate frontline staff

• Data-driven decision-making and problem-solving abilities with a solutions-oriented mindset

• Conversant with the latest in digital and omnichannel retail to future-proof our strategy

• Entrepreneurial mindset with business acumen to maximize profits and scale rapidly

• Ability to thrive in fast-paced, demanding roles and interact cross-functionally

• Bachelor’s degree in Business, Management, or related field (MBA preferred)