Singapore Job Openings
SG HOTELS PTE. LTD.
Assistant Front Office Manager
Singapore
FULL TIME
November 4, 2024
Marriott Hotels:
- Duxton Reserve Singapore, Autograph Collection
- Maxwell Reserve Singapore, Autograph Collection
- The Vagabond Club, a Tribute Portfolio Hotel
- The Serangoon Club, a Tribute Portfolio Hotel
- Yellow Pot, Anouska's (Duxton Reserve)
- Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)
- The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)
- Gup Shup (The Serangoon House)
- As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide
- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey
- Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates
- 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore
-
20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels
Job Description & Responsibilities:
- Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
- To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
- Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
- Answer enquiries about hotel services, in house events, directions, attractions etc
- Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
- Perform night audits during midnight shift and prepare necessary reports
- Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
- To always be on time and at work when scheduled, in proper grooming and uniform
- To always remain professional with positive attitude and actions when communicating with guest and associates
- Managing the Front Office Team with Front Office Manager inclusive of rostering/appraisals/discplinary action.
- Any other duties / task as requested by management
- Candidate must possess at least Professional Certificate/NITEC in any field
- Required language(s): English, preferable one other spoken language
- At least 2 year(s) of working experience in a related field
- Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
- Preferably Junior Executive specialized in Hotel Management/Tourism Services or equivalent
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