• Read and understand the cases in the system
• Examine the case supporting documents and extract relevant data, eg. credit reports.
• Clarify / verify information with client
• Conduct account verification with the creditors according to the guidelines
• Prepare and generate DMP documents according to guidelines
• Liaise with help seekers on documents submissions
• Submit draft DMP proposals for internal review committee’s approval according to the guidelines
• Schedule Clearance Session for client
• Queue draft DMP proposals for sending to creditors
• Update team’s spreadsheet
• Scan case documents into the system, eg. DMS Attachment
• Relief team member when required
• Perform counter duty according to roster and when required
• Attend to signing of documents and to clients who come for Clearance
• Adhere to new policies / procedures rolled out by Management
• Adhere to PDPA policies and observe client’s info confidentiality
• Any other job & duty as & when assigned

Requirements:

• Diploma in Finance, Accountancy, Banking & Financial Services or Business Administration
• Possess at least 5 years of working experience
• Meticulous with data entries and document formatting.
• Candidates with banking experience in credit or loans; or in social service sector would be a plus.
• Persons with empathy and patience would be good fit

Job Types: Full-time, Permanent
Pay: $3,000.00 - $4,000.00 per month
Benefits:

• Health insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• 13th month salary

Experience:

• Banking: 5 years (Required)

Work Location: In person
Expected Start Date: 01/10/2024