Singapore Job Openings
DYNAMIC HUMAN CAPITAL PTE. LTD.
Customer Relations Officer (Accounts Receivable)
Singapore
FULL TIME
August 29, 2024
- One of the leading safety security solutions provider in Singapore
- Up to $3,000 basic
- Nearby Jurong East MRT Monday - Friday 8.30am - 5.30pm
Responsibilities:
Main Tasks:
- Contact account holders via phone and email to remind them of outstanding payments and payment commitment dates.
- Build and maintain relationships with customers by addressing any billing-related queries or issues.
- Monitor and follow up on payment dates with account holders.
- Issue waivers or credit notes for customer disputes as needed.
- Maintain accurate and timely records of all billing cases.
- Assist in preparing reports and loading account information.
- Send account statements, reminder letters, and tax invoices to account holders. Perform other ad hoc administrative duties as required.
Requirements:
- Minimum of Higher Nitec or Nitec qualification.
- 1-2 years of experience in the debt collection industry.
- Strong customer-centric approach.
- Excellent interpersonal and phone communication skills.
- Proficient in spoken and written English.
Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.
https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data
We regret to inform you that only shortlisted applicants would be notified.
Dynamic Human Capital Pte Ltd | EA License No.: 12C6253
Toh Qiu Wei | EA Personnel No.: R23116260
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