Singapore Job Openings
GREENLANE PRIVATE LTD.
Data Center Operation Technician (DCT)
Singapore
FULL TIME & CONTRACT
November 4, 2024
About the Role
As a Data Center Operations Technician on-site with our client, you’ll be part of a dynamic team, ensuring smooth operations and hardware support in a high-tech environment. This hands-on role is perfect for individuals passionate about technology and data centers, including fresh graduates eager to start their careers in a rapidly growing industry.
Key Responsibilities
- Hardware Support: Perform installations, moves, additions, and changes for IT equipment, including networks, servers, and storage devices.
- Decommission Equipment: Safely decommission and handle disposal of IT assets (HDD, SSD, backup devices).
- Cabling Management: Connect and disconnect patch cables to maintain structured cabling within the data center.
- Server Hardware Troubleshooting: Replace parts, reseat modules, and conduct SFP module and hardware fixes (HDD, memory, mainboard replacements).
- Data Center Inspections: Conduct regular physical and visual checks on equipment and facilities.
- Maintenance Support: Provide on-site assistance during scheduled maintenance and change events.
- Issue Troubleshooting: Resolve IT and network issues with timely updates and escalation as needed.
- Inventory & Vendor Management: Manage inventory (RMA, cold spares) and coordinate with vendors for repairs, installations, and scheduled visits.
- Access and Site Management: Handle data center access requests and manage operations at POP sites.
- Reporting and Process Improvement: Generate regular progress reports and support continuous improvement initiatives.
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On-Call and Shift Work: Be available for after-hours support based on an on-call schedule. （On-call and Shift allowance available!)
Requirements
- Experience: At least 1 year in Data Center operations preferred; fresh graduates with relevant knowledge are encouraged to apply.
- Technical Skills: Proficiency in structured cabling, patching, and hardware troubleshooting.
- Problem Solving: Ability to address issues promptly with clear communication and escalation.
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Critical Environment Experience: Experience in large-scale data centers is a plus.
Preferred Skills and Knowledge
- Knowledge of rack, space, power, and cooling allocations
- Capacity management (space, power, cooling, patch panel availability)
- Familiarity with Incident/Change Management processes
- Understanding of Data Center Space, Power, and Cooling Management
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Relevant Certifications (e.g., CDCP, ITIL, Server+, Linux+, Network+, A+, CCNA) are advantageous
About Greenlane
Greenlane is a Singapore-based recruiting firm specializing in banking, trading, tech, and various other industries.
EA Licence No.: 20C0261 | Registration No.: R23118854
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