Singapore Job Openings
Groupe Kering
GUCCI Client Advisor
FULL TIME
September 2, 2024
The position we’re offering is for someone able to let others shine by expressing themselves. Not an ordinary role. You’ll have the opportunity to encourage your team towards success by promoting the philosophy and values of the brand.
Sales & Client Service
- Maintain and grow the clientele base by active engagement and excellent client service by active client engagement and regular communication
- Play an active role as Brand Ambassador by inculcating the brand vision to instill consumer brand loyalty
- Proactive achievement of monthly sales objectives
- Follow-up on client enquiries and requests, including after sales services, proactively and independently
- Offer exceptional service standards, suggestions and alternatives, as well as anticipating future needs
- Take a proactive learning approach in understanding best sellers, new arrivals, product knowledge and all category information
- Exercise team work and collaboration to ensure that client needs are placed at top priority
- Adhere to all in-store SOPs
- Assist with cashiering and daily closing settlement
- Stocks receiving and packing in the respective categories assigned
- All other related duties as assigned by the Store Manager
- Conduct category scans for inventory purposes
- Assist with stock maintenance and cycle counts
- Replenishment of display merchandise as required
- Minimum 2 to 3 years of experience in a similar capacity from the retail or service industry preferably with a proven track record in luxury fashion
- Customer service oriented and driven in sales
- Independent individual with strong decision making skills
- Inquisitive mindset with the ability to engage
- Passionate in growing a career within the luxury fashion industry
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