SHUN TAK REAL ESTATE (SINGAPORE) PTE. LTD.

Housekeeping Host (Rooms/Laundry/Public Area/Runner) - Artyzen Singapore Hotel

Singapore

FULL TIME

October 17, 2024

Job Highlights
  • Dynamic working environment
  • Open and collaborative culture
Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.
Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.
Responsibilities:
  • Clean and maintain guest rooms, public areas, and back of house areas to the hotel’s high standards, including dusting, vacuuming, sweeping, mopping, and changing linens.
  • Ensure that guest rooms are properly stocked with amenities and supplies, such as towels, linens, and toiletries.
  • Report any maintenance issues or damage to the Housekeeping Manager immediately.
  • Respond promptly to guest requests for additional amenities or services, such as extra towels, pillows, or blankets.
  • Complete daily room assignments and assist with special projects as needed.
  • Communicate effectively with other departments, such as Front Office and Engineering, to ensure that guest needs are met.
  • Follow all safety and security procedures, including proper use of cleaning chemicals and equipment.
  • Maintain a professional and courteous demeanor at all times, reflecting the hotel’s commitment to exceptional guest service.
  • Attend all required training sessions and meetings.
  • Coordinate with other hotel departments to ensure the seamless operation of the hotel.
  • Participate in emergency response procedures and provide support during emergencies.
Physical Requirements :
  • Ability to stand, walk, and bend for extended periods of time.
  • Ability to push and pull housekeeping carts loaded with cleaning supplies and linens.
  • Ability to climb stairs and ladders.
  • Ability to lift and carry up to 15kg
Qualifications:
  • Previous housekeeping experience in a luxury hotel or resort/ in housekeeping operations is an added advantage
  • Strong attention to detail and ability to follow specific instructions.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Knowledge of cleaning chemicals, proper storage, and disposal methods.
  • Ability to work well in a team environment and under pressure.
  • Strong sense of responsibility and attention to detail.
  • Ability to respond quickly and effectively to emergencies.
  • Must be available to work flexible hours, including nights, weekends, and holidays.
  • Excellent communication and interpersonal skills, with the ability to work as a team.
  • Good command of written and spoken English.
  • Adaptable and outgoing with excellent interpersonal skill.
  • Ability to work under pressure and be flexible.
  • Passionate and enthusiastic with a positive ‘can-do’ attitude.
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