Singapore Job Openings

Institute of Mental Health

Medical Records Office Asst/Executive Asst

Singapore

October 23, 2024


Family Group: Ancillary
Position: Medical Records Office Executive Assistant
Department: Support Services

Job Description:
The Medical Records Office Executive Assistant is part of the Medical Records Office (MRO) team in providing medical reports processing and medical records management services.

Job Responsibilities:
  • Process medical reports applications and manage enquiries from service channels which include phone, emails and face-to-face (walk-in)
  • Sort and scan medical records
  • Retrieval of physical records from store
  • Participate in department projects and will be activated to work on Saturdays for project duration of 2 to 3 years
  • Other work assignments by the department
Requirements:
Competency
  • Proficient in verbal and written communication skills
  • Good in the management of emails and drafting replies to external customers
  • Comfortable in communicating with internal and external customers through phone calls and face-to-face interactions


Educational and Professional Requirements
  • Diploma/A-level qualification or relevant work experience
  • Knowledge in Microsoft Office applications, such as Excel or Word
  • Comfortable in learning IT software applications such as NGEMR, SAP, Medical Records Management System (MRMS)
  • Ready to work on a yearly contract basis


About IMH:
The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.

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