Singapore Job Openings

Institute of Mental Health

Executive Asst, Business Office

Singapore

November 5, 2024


Family Group: Ancillary
Position: Executive Assistant
Department: Business Office

Job Description:
Reporting to the Assistant Manager of the Business Office, provide support for the Accounts Receivable function and oversee the operations of the Business Office counter.

Job Responsibilities:
  • Liaise with ARSS to ensure prompt and effective recovery actions are taken before writing off;
  • Review write off submissions from ARSS;
  • Work closely with Emergency Services, Clinics & Wards to ensure patients with high AR are closely monitored for payment;
  • Counsel and make payment arrangement for patients with high AR;
  • Assist in the creation of new Customer Account and waiver postings for in-house programme;
  • Ensure collections are posted accurately and timely;
  • Review Clinic handover report and ensure all statements, cancellation receipts and discrepancies are properly accounted for and duly acknowledged by Cashier & Supervisor;
  • Prepare daily/ weekly/ monthly reports and schedules;
  • Attend to enquiries and perform Counter coverage.


Requirements:
Competency
  • Service-oriented, confident and have a passion for helping others.
  • Good communication and interpersonal skills
  • Basic accounting knowledge


Educational and Professional Requirements
  • ITE or Diploma holder
  • Proficient in Microsoft Office applications


About IMH:
The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.

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